Internal Sales Executive: Growth & Key Accounts

Pertemps Black Country Perms; Brierley Hill; Vor Ort; GBP 24.000 - 28.000; Vollzeit

Zusammenfassung

Pertemps Black Country Perms is seeking an Internal Sales Executive to develop and maintain customer relationships, generate new business opportunities and provide sales support. The role involves proactive outbound activity, handling enquiries and quotations, processing orders and collaborating with sales and purchasing teams to hit branch targets.

You will engage with customers, prepare competitive quotes, manage portfolios and maintain CRM records while working towards individual and branch

Qualifikationen

• Experience in internal sales or customer-facing sales is advantageous.
• Confident telephone manner with the ability to build relationships.
• Strong communication and customer service skills.
• Good IT skills, including Microsoft Office, with the ability to learn new systems quickly.
• Organised and able to manage workload and prioritise enquiries and opportunities.

Aufgaben

• Proactively contact existing and lapsed customers to identify current and future material requirements and generate sales opportunities.
• Follow up on outstanding quotations and enquiries to obtain feedback and maximise sales opportunities.
• Respond to customer enquiries, preparing and issuing quotations in a timely and professional manner.
• Manage and process customer orders, ensuring accuracy and efficient turnaround.
• Handle incoming customer calls and provide a responsive and helpful service.
• Prepare quotations for back-to-back items, liaising with suppliers for pricing.
• Develop new business opportunities through lead generation and proactive engagement.
• Take ownership of and develop a portfolio of customer accounts, building strong relationships.
• Handle customer queries and complaints, resolving where possible or referring to the appropriate department.
• Maintain accurate records of customer calls, enquiries and sales activity using the CRM system.
• Work towards individual and branch sales targets.

Kenntnisse

Telephone sales

Communication skills

Customer service

MS Office

Organised

Proactivity

Relationship building

Tools

CRM system

Jobbeschreibung

Pertemps Black Country Perms is seeking an Internal Sales Executive to develop and maintain customer relationships, generate new business opportunities and provide sales support. The role involves proactive outbound activity, handling enquiries and quotations, processing orders and collaborating with sales and purchasing teams to hit branch targets.

You will engage with customers, prepare competitive quotes, manage portfolios and maintain CRM records while working towards individual and branch