Internal Sales Executive: Build Relationships & Revenue

Pertemps Black Country Perms; West Midlands; Presencial; GBP 24.000 - 36.000; Tempo integral

Resumo da vaga

Pertemps Black Country Perms is seeking an Internal Sales Executive to develop and maintain customer relationships, generate new business opportunities and provide sales support. The role includes proactive outbound activity, handling enquiries and quotations, and processing orders within a team environment.

You will work closely with sales and purchasing to meet branch targets, manage a portfolio of accounts, and deliver excellent customer service.

Qualificações

• Experience in an internal sales or customer-facing role is advantageous.
• Confident telephone manner to build relationships and engage with customers.
• Strong communication and customer service skills.
• Good IT skills, including Microsoft Office, with the ability to learn new systems quickly.
• Organised and able to manage workload effectively, prioritising customer enquiries and sales opportunities.
• Commercially aware with a proactive approach to generating new business.
• Self-motivated, enthusiastic and driven to achieve both individual and team targets.
• Willingness to learn the company's product range, stock systems and purchasing processes.

Responsabilidades

• Proactively contact existing and lapsed customers to identify requirements and generate opportunities.
• Follow up quotations and enquiries to maximise sales opportunities.
• Respond to customer enquiries and issue quotations in a timely manner.
• Manage and process customer orders with accuracy and speed.
• Handle incoming customer calls and provide a responsive service.
• Prepare quotations for back-to-back items and liaise with suppliers for pricing.
• Develop new business opportunities through lead generation and customer engagement.
• Take ownership of and grow a portfolio of customer accounts.
• Handle queries and complaints, referring to the appropriate department when needed.
• Maintain accurate records of calls, enquiries and sales activity in the CRM.
• Work towards branch and individual sales targets.

Descrição da vaga

Pertemps Black Country Perms is seeking an Internal Sales Executive to develop and maintain customer relationships, generate new business opportunities and provide sales support. The role includes proactive outbound activity, handling enquiries and quotations, and processing orders within a team environment.

You will work closely with sales and purchasing to meet branch targets, manage a portfolio of accounts, and deliver excellent customer service.