Internal Sales Executive / Account Manager

Cummins Mellor; Blackburn; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

30 days holiday

Pension scheme

Private medical insurance

Staff discount

Free parking

Relaxed dress code

Job summary

Cummins Mellor in Blackburn is seeking an Internal Sales Executive to join our sales team. This role blends customer service, account development and proactive selling, contacting customers by phone and email to identify opportunities and drive sales.

You'll work closely with Key Account Managers, manage CRM records, prepare quotations and support product launches. Benefits include 30 days holiday, pension, private medical insurance and staff discounts.

Qualifications

• Excellent communication and interpersonal skills.
• Confident and professional telephone manner.
• Good negotiation and influencing abilities.
• Excellent organisation and attention to detail.
• Ability to manage multiple priorities under pressure.
• Experience with Microsoft Navision would be advantageous, although full training will be provided.

Responsibilities

• Proactively contact existing, prospective and new customers to promote products and services
• Identify, develop and progress sales opportunities against individual and company targets
• Build and maintain strong customer relationships to encourage repeat business
• Reactivate dormant accounts and identify opportunities for account growth
• Qualify sales enquiries and arrange appointments for Key Account Managers
• Analyse customer sales data and identify fluctuations, trends and opportunities
• Maintain accurate customer records and activity on the CRM system
• Work closely with Marketing to support new product launches, campaigns and special offers
• Handle incoming sales enquiries and provide a professional, responsive service
• Prepare quotations, check stock availability and process and progress customer orders

Skills

Communication

Telephone manners

Negotiation

Organisation

Prioritisation

Administration

Commercial mindset

Tools

Microsoft Navision

Job description

Blackburn| £29,900 + benefits | In Office role

Are you confident speaking to customers, commercially minded and motivated by the opportunity to develop sales?

We're working with a successful and growing Lancashire-based business that supplies specialist equipment to customers across the UK. As part of continued growth, they're looking to appoint an Internal Sales Executive to join their friendly sales team at their Blackburn headquarters.

This is a varied role where you'll combine customer service, account development and proactive sales, working closely with Key Account Managers to identify opportunities, strengthen existing relationships and generate new business.

The Role

As Internal Sales Executive, you'll be responsible for proactively engaging with existing, prospective and new customers by telephone and email, identifying opportunities and helping to drive sales.

You'll also:

• Proactively contact existing, prospective and new customers to promote products and services
• Identify, develop and progress sales opportunities against individual and company targets
• Build and maintain strong customer relationships to encourage repeat business
• Reactivate dormant accounts and identify opportunities for account growth
• Qualify sales enquiries and arrange appointments for Key Account Managers
• Analyse customer sales data and identify fluctuations, trends and opportunities
• Maintain accurate customer records and activity on the CRM system
• Work closely with Marketing to support new product launches, campaigns and special offers
• Handle incoming sales enquiries and provide a professional, responsive service
• Prepare quotations, check stock availability and process and progress customer orders

About You

We're looking for someone who is confident, proactive and commercially driven, with a genuine desire to build relationships and generate sales.

You'll also bring:

• Excellent communication and interpersonal skills
• A confident and professional telephone manner
• Good negotiation and influencing abilities
• Excellent organisation and attention to detail
• The ability to manage multiple priorities and work effectively under pressure
• Strong administration and IT skills
• A commercial mindset and the ability to spot opportunities within existing accounts

Experience of Microsoft Navision would be advantageous, although full training will be provided.

What's on Offer?

• £29,900 salary
• 30 days' holiday in your first year, inclusive of statutory holidays
• Holiday entitlement increases to 33 days inclusive of statutory holidays after 12 months, with a further 1 day added for every 5 years of service
• Your birthday off as an additional paid day of leave
• Company pension scheme - initially 4% employer contribution, increasing with length of service (9% total scheme, made up of 4% employer and 5% employee contributions)
• Private medical insurance following successful completion of probation, subject to renewal - currently provided through AXA PPP with medical history disregarded
• JD Sports staff discount card following successful completion of probation
• Free parking
• Relaxed dress code - casual but business appropriate
• Regular social and staff events

This is a great opportunity to join an established and growing business where you'll have the opportunity to develop your sales career, build strong customer relationships and make a real contribution to the continued growth of the business.