Internal Sales Executive

Alma Personnel; West Bromwich; On-site; GBP 24,000 - 36,000; Full time

Job summary

Alma Personnel is seeking a motivated Internal Sales Executive to join our client’s team in West Bromwich. This full-time, permanent role focuses on developing customer relationships, generating new business and increasing revenue in a fast-paced environment.

The ideal candidate has proven internal sales experience, strong account management skills, and a proactive approach to outbound calling, quotations, and closing deals while maintaining excellent customer service.

Qualifications

• Previous internal sales experience.
• Account management and business development.
• Outbound calls and developing new customer relationships.
• Strong communication, negotiation and interpersonal skills.

Responsibilities

• Managing and growing an established portfolio of customer accounts.
• Generating new business through proactive sales activity and identifying potential customers.
• Developing strong, long-term relationships with customers.
• Responding to incoming sales enquiries by telephone and email.
• Preparing quotations, negotiating where appropriate and converting opportunities into orders.
• Following up on outstanding quotations to maximise sales and secure new business.
• Identifying opportunities to increase revenue through existing customer accounts.
• Understanding customer requirements and recommending appropriate products and solutions.
• Working alongside purchasing, operations and other internal departments to meet customer expectations.
• Maintaining accurate customer records, quotations and sales information.
• Monitoring outstanding enquiries and ensuring all potential opportunities are progressed.
• Working towards individual sales targets and contributing to the wider commercial objectives of the business.
• Keeping informed of industry developments, market trends and customer requirements

Skills

Account management

Business development

Outbound sales

Communication skills

Negotiation

Interpersonal skills

CRM familiarity

Tools

CRM software

Microsoft Office

Job description

Alma Personnel are pleased to announce we are looking for a motivated, commercially focused Internal Sales Executive to join our clients' team on a full time, permanent basis.

This is an excellent opportunity for an experienced sales professional.

We are looking for someone who is passionate about sales, confident in developing customer relationships and motivated by identifying opportunities to generate new business and increase revenue.

This is a hands-on sales role within a busy, commercially driven environment. The successful candidate will need to demonstrate initiative, resilience and the ability to manage competing priorities while maintaining excellent customer service.

Key Responsibilities of an Internal Sales Executive:

• Managing and growing an established portfolio of customer accounts.
• Generating new business through proactive sales activity and identifying potential customers.
• Developing strong, long-term relationships with customers.
• Responding to incoming sales enquiries by telephone and email.
• Preparing quotations, negotiating where appropriate and converting opportunities into orders.
• Following up on outstanding quotations to maximise sales and secure new business.
• Identifying opportunities to increase revenue through existing customer accounts.
• Understanding customer requirements and recommending appropriate products and solutions.
• Working alongside purchasing, operations and other internal departments to meet customer expectations.
• Maintaining accurate customer records, quotations and sales information.
• Monitoring outstanding enquiries and ensuring all potential opportunities are progressed.
• Working towards individual sales targets and contributing to the wider commercial objectives of the business.
• Keeping informed of industry developments, market trends and customer requirements

The ideal candidate will have:

• Previous internal sales experience.
• A strong background in account management and business development.
• The ability to identify commercial opportunities and convert them into profitable sales.
• Confidence in making outbound calls and developing new customer relationships.
• Experience working within a fast-paced, target-driven sales environment.
• Excellent communication, negotiation and interpersonal skills.
• A proactive, confident and resilient approach.
• Strong organisational skills and attention to detail.
• The ability to manage multiple accounts and enquiries simultaneously.
• Good commercial awareness and a customer-focused mindset.
• Experience using Microsoft Office and CRM or sales management systems.