Internal Sales & Customer Service Specialist

ASL; Aylesbury; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Generous holidays

Great bonus

Contributory pension scheme

Healthcare and medical insurance

Job summary

ASL in the United Kingdom is seeking a motivated customer service sales administrator for an award-winning partner. This entry level role supports the sales and hire teams, handling warm quotes, following up and processing sales orders while delivering excellent customer service.

You will liaise with customers, conduct market research and feed qualified leads to the Sales manager. You must hold a full UK driving licence and be based within commuting distance to Haddenham; hours are 8.30–5.30,

Qualifications

• Excellent customer service experience and a polite, friendly professional telephone manner.
• Ideally some experience of sales quotes, phone sales, telesales, internal sales, sales calls, quotations sales experience would be of interest.
• A full UK driving licence and commutable distance to Haddenham office daily for permanent onsite role; hours 8.30-5.30, Mon-Fri.
• High levels of organisation, attention to detail and a flexible can-do attitude.
• Good team player with a professional telephone manner and strong communication skills.

Responsibilities

• Daily management of the quote database—following up on quotations, sales enquiries and customer interactions in the CRM.
• Calling customers regarding recent quotations, making outbound calls, checking quotes and answering queries.
• Market research by liaising with customers to understand requirements, budgets and future projects.
• Passing qualifying leads and detailed information to the Sales manager and hire team.

Skills

Customer service experience

Phone sales

Telesales

Attention to detail

Organised

Communication skills

Full UK driving licence

Team player

Positive can-do attitude

Phone manner

Tools

Salesforce

CRM systems

Spreadsheets

Job description

ASL in the United Kingdom is seeking a motivated customer service sales administrator for an award-winning partner. This entry level role supports the sales and hire teams, handling warm quotes, following up and processing sales orders while delivering excellent customer service.

You will liaise with customers, conduct market research and feed qualified leads to the Sales manager. You must hold a full UK driving licence and be based within commuting distance to Haddenham; hours are 8.30–5.30,