Sales Support & CRM Coordinator

AlertSystems; Trowbridge; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Life Insurance

On-site parking

Employee benefits

Birthday day off

Bank Holidays

Job summary

AlertSystems in the United Kingdom is seeking a well-organised Sales Support Coordinator to join our national sales team in Trowbridge. This fully site-based role is 37.5 hours per week, Monday to Friday, with a negotiable start date, and involves coordinating information between sales, customers and internal departments, plus producing commercial documentation.

You will maintain CRM records, process orders, finalise quotations, and help drive efficiency and a professional customer experience.

Qualifications

• Experience in sales support or sales administration preferred.
• Strong organisation and time-management skills are essential.
• Excellent written and verbal communication abilities.

Responsibilities

• Provide proactive support to the national field-based sales team.
• Finalise quotations, proposals and customer documentation.
• Maintain accurate customer and sales records within the CRM system.
• Process customer orders, ensuring information is complete and accurate.
• Coordinate sales activities and monitor deadlines to progress actions.
• Generate sales reports to support performance tracking.
• Collaborate across departments to deliver a professional customer experience.

Skills

Organisational skills

Time management

Attention to detail

Communication

MS Office

CRM software

Sales support experience

Job description

AlertSystems in the United Kingdom is seeking a well-organised Sales Support Coordinator to join our national sales team in Trowbridge. This fully site-based role is 37.5 hours per week, Monday to Friday, with a negotiable start date, and involves coordinating information between sales, customers and internal departments, plus producing commercial documentation.

You will maintain CRM records, process orders, finalise quotations, and help drive efficiency and a professional customer experience.