Service Sales Coordinator — SAP Quotations & Orders

GEA Group; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

GEA is seeking a proactive Spare Parts Admin to manage quotations, orders and administration for the Spare Parts team. You will process orders in SAP, liaise with customers and internal service teams, and support finance and CRM activities.

The role requires GCSEs, SAP experience and the ability to work under pressure in a diverse office environment. Daily tasks include quotes, order acknowledgements, pricing and occasional site visits as needed.

Qualifications

• SAP experience is essential.
• Experience handling spare parts orders, administration and processing is essential.
• Experience dealing with customers at various levels.
• Experience working in a diverse office environment.
• Ability to liaise with people at all levels.
• Excellent communication skills across all media.
• Flexible and proactive approach.
• Ability to work under pressure.

Responsibilities

• Prepare spare parts quotations and modification quotes.
• Receive and check customer orders against quotations, issue acknowledgements.
• Request technical support when needed and complete checks.
• Process sales orders in SAP through invoicing within 24 hours of receipt.
• Update CRM with quotations, orders and activities for Service Sales campaigns.
• Check shared mailboxes for quotation requests, orders and inquiries and route appropriately.
• Support FHT team with administration and assist with ad-hoc tasks.
• Participate in bank holiday and Christmas cover on a rota basis.

Skills

SAP experience

Customer service

Communication skills

Liaise with colleagues at all levels

Proactive and flexible

Education

GCSE level

Tools

SAP

Job description

GEA is seeking a proactive Spare Parts Admin to manage quotations, orders and administration for the Spare Parts team. You will process orders in SAP, liaise with customers and internal service teams, and support finance and CRM activities.

The role requires GCSEs, SAP experience and the ability to work under pressure in a diverse office environment. Daily tasks include quotes, order acknowledgements, pricing and occasional site visits as needed.