Internal Sales Executive

Reed Specialist Recruitment; Nuneaton; Sur place; GBP 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Annual bonus

Healthcare scheme

Company pension

24 days annual leave + bank holidays

Onsite parking

Uniform provided

Training and development

Résumé du poste

Reed Specialist Recruitment is seeking an Internal Sales Co-ordinator for an office-based role in the United Kingdom. The position is full-time and permanent, offering a salary of £28,000–£30,000 plus an annual company bonus.

The role focuses on handling enquiries, quotations and orders within a busy technical environment, supporting a smooth journey from enquiry to completion. Key duties include processing quotations and sales orders, maintaining CRM records, assisting the external sales team,

Qualifications

• 2+ years’ experience in internal sales, sales support, customer service or sales coordination.
• Proven experience processing customer quotations and sales orders accurately.
• Strong administration, organisational and time management skills.
• Excellent written and verbal communication skills, with the ability to build lasting customer relationships.
• Confident working independently, taking ownership of tasks and managing a varied workload.
• Good IT skills, including Microsoft Office; CRM system experience would be advantageous.

Responsabilités

• Handle incoming customer enquiries by phone and email, providing a high standard of service at all times.
• Process quotations, sales orders, purchase orders, confirmations and collections accurately and efficiently.
• Manage around 15-20 orders per day across parts and complete systems, ensuring prompt turnaround.
• Support the external sales team with customer, product and project-related enquiries.
• Maintain accurate CRM records, including customer details, project updates and won or lost opportunities.
• Provide technical product information and guidance, relaying advice clearly and accurately to customers.
• Liaise with warehouse, logistics and internal departments to ensure orders are processed smoothly.
• Monitor shared inboxes and ensure all queries and documentation are handled in a timely manner.
• Assist with smaller customer projects and general sales administration as required.
• In the first six months, help improve CRM processes, build product knowledge and become a key contact for order processing and enquiries.

Connaissances

Customer service

Order processing

Administrative skills

Written and verbal communication

Independent work

Time management

Formation

Two years’ internal sales or sales support experience

Outils

Microsoft Office

CRM system

Description du poste

Internal Sales Co-ordinator

Job Type: Full-time, permanent

Location: Office-based, 5 days per week

Salary: £28,000 - £30,000 plus annual company bonus

A growing international manufacturer within the building services sector is looking to appoint Internal Sales Co-ordinators to join its internal sales team. These Internal Sales Co-ordinators opportunities are ideal for someone with strong customer service, order processing and administrative experience who enjoy working in a busy technical environment. The role focuses on managing enquiries, quotations and orders, while building long-term customer relationships and supporting a smooth journey from enquiry to completion.

Day-to-day of the role

• Handle incoming customer enquiries by phone and email, providing a high standard of service at all times.
• Process quotations, sales orders, purchase orders, confirmations and collections accurately and efficiently.
• Manage around 15-20 orders per day across parts and complete systems, ensuring prompt turnaround.
• Support the external sales team with customer, product and project-related enquiries.
• Maintain accurate CRM records, including customer details, project updates and won or lost opportunities.
• Provide technical product information and guidance, relaying advice clearly and accurately to customers.
• Liaise with warehouse, logistics and internal departments to ensure orders are processed smoothly.
• Monitor shared inboxes and ensure all queries and documentation are handled in a timely manner.
• Assist with smaller customer projects and general sales administration as required.
• In the first six months, help improve CRM processes, build product knowledge and become a key contact for order processing and enquiries.

Required skills & qualifications

• At least 2 years’ experience in internal sales, sales support, customer service or sales coordination.
• Proven experience processing customer quotations and sales orders accurately.
• Strong administration, organisational and time management skills.
• Excellent written and verbal communication skills, with the ability to build lasting customer relationships.
• Confident working independently, taking ownership of tasks and managing a varied workload.
• Good IT skills, including Microsoft Office; CRM system experience would be advantageous.
• Experience in building services, plumbing, drainage, electrical or another technical product environment would be beneficial.
• Sage 200 experience, exposure to CAD, or the ability to read technical plans and drawings would be an advantage.
• A proactive, resourceful and detail-focused approach, with a strong team ethic and can-do attitude.

Benefits

• Annual company performance bonus
• Healthcare scheme
• Company pension
• 24 days annual leave plus bank holidays
• Free onsite parking
• Company-provided uniform
• Ongoing training, mentoring and genuine career development opportunities