Internal Sales Administrator

jobs24.co.uk; Tewkesbury; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Structured progression into Account Mg

Office-based role

Training and development

Long-term stability

Job summary

Join a market-leading engineering manufacturer in Tewkesbury and become a key part of the Commercial team. We're looking for an organised Internal Sales Administrator to support the Account Management function by ensuring customer orders are processed accurately and efficiently from order receipt through to delivery.

Working closely with Sales, Supply Chain and Production, you'll play a vital role in maintaining customer satisfaction and providing the administrative backbone that keeps the

Qualifications

• Experience in Sales Administration, Order Processing or Customer Service.
• Experience in a manufacturing/engineering/technical environment.
• High-volume order processing and data entry experience.
• Experience using CRM, ERP or MRP systems.
• Intermediate Excel skills (VLOOKUP, Pivot Tables).
• Strong organisational skills with excellent attention to detail.
• Confident cross-department communicator.
• Ability to prioritise in a fast-paced setting.
• Salesforce experience is advantageous.
• Defence/aerospace/advanced engineering exposure is beneficial.
• Experience supporting quotations, pricing or commercial admin is desirable.
• Ambitious with a view to Account Management.

Responsibilities

• Process and validate customer orders accurately and efficiently.
• Maintain order information across Salesforce CRM and internal systems.
• Ensure teams have up-to-date order information (Sales, Supply Chain, Production).
• Support Account Managers with order queries and administration.
• Produce regular order status reports and track milestones.
• Identify pricing discrepancies, stock issues, lead times and delivery risks.
• Maintain audit trails, correspondence and order records.
• Collaborate with Planning, Production and Supply Chain to resolve issues.
• Support quotations and general commercial activities when required.
• Ensure accuracy and compliance across order processing.

Skills

CRM systems

Data entry

Organisational skills

Attention to detail

Communication

Tools

Salesforce CRM

ERP / MRP systems

Job description

needed in Tewkesbury, Salary: £30,000 + Benefits, Job Type: Full-time, Permanent, Working Hours: Monday to Friday, Office Based. Fantastic opportunity to join a growing engineering business with a clear progression route into Account Management for the right candidate.

Job Description

Join a market-leading engineering manufacturer in Tewkesbury and become a key part of the Commercial team. We're looking for an organised and proactive Internal Sales Administrator to support the Account Management function by ensuring customer orders are processed accurately and efficiently from order receipt through to delivery. Working closely with Sales, Supply Chain and Production teams, you'll play a vital role in maintaining customer satisfaction, ensuring accurate order management and providing the administrative backbone that keeps the business running smoothly. This newly created role offers excellent long-term career prospects, including a structured pathway into Account Management.

Role And Responsibilities

• Process and validate customer orders accurately and efficiently
• Maintain order information across Salesforce CRM and internal business systems
• Ensure Sales, Supply Chain and Production teams have accurate and up-to-date order information
• Support Account Managers with order queries and customer administration
• Produce regular order status reports and track key order milestones
• Identify and elevate pricing discrepancies, stock shortages, lead time concerns and delivery risks
• Maintain accurate audit trails, customer correspondence and order records
• Liaise with Planning, Production and Supply Chain teams to resolve issues and maintain delivery performance
• Support quotation administration and general commercial activities when required
• Ensure high levels of accuracy and compliance across all order processing activities

About You

• Previous experience within Sales Administration, Order Processing or Customer Service
• Experience within a manufacturing, engineering or technical environment
• Experience managing high-volume order processing and data entry
• Experience using CRM, ERP or MRP systems
• Intermediate Microsoft Excel skills including VLOOKUPs, Pivot Tables or similar
• Strong organisational skills and exceptional attention to detail
• Confident communicator with the ability to work effectively across multiple departments
• Able to prioritise workload and remain accurate in a fast-paced environment
• Salesforce experience would be advantageous
• Exposure to defence, aerospace or advanced engineering sectors would be beneficial
• Experience supporting quotations, pricing or commercial administration desirable
• Ambitious and eager to develop towards an Account Management career

What is on Offer

• Salary of £30,000 plus benefits
• Full-time permanent position
• Monday to Friday office-based working
• Structured career progression into Account Management
• Opportunity to join a growing and innovative engineering business
• Supportive team environment with ongoing training and development
• Long-term career stability and growth opportunities