Internal Sales Administrator

Pertemps Gloucester (Chiltern) Industrial; Gloucester; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Salary 30k + benefits

Full-time

Office-based

Career progression

Training and development

Long-term stability

Job summary

Pertemps Gloucester (Chiltern) Industrial in Tewkesbury is seeking an organised Internal Sales Administrator to join the Commercial team. You will process and validate customer orders from receipt to delivery, working closely with Sales, Supply Chain and Production to ensure accuracy and timely service.

The role offers a structured career path toward Account Management, with a salary of £30,000 plus benefits on a full-time, office-based basis, Monday to Friday.

Qualifications

• Experience in Sales Administration, Order Processing or Customer Service.
• Experience in manufacturing/engineering environment.
• Experience managing high-volume order processing and data entry.
• Experience using CRM/ERP/MRP systems.
• Intermediate Excel skills including VLOOKUPs and Pivot Tables.
• Strong organisational skills and attention to detail.
• Confident communicator across multiple departments.
• Able to prioritise workload in a fast-paced environment.
• Salesforce experience would be advantageous.
• Exposure to defence, aerospace or advanced engineering sectors would be beneficial.
• Experience supporting quotations, pricing or commercial administration desirable.
• Ambitious and eager to develop towards an Account Management career.

Responsibilities

• Process and validate customer orders accurately and efficiently.
• Maintain order information across Salesforce CRM and internal systems.
• Ensure teams have up-to-date order information.
• Support Account Managers with order queries and administration.
• Produce regular order status reports and track milestones.
• Identify pricing discrepancies, stock shortages, lead time concerns and delivery risks.
• Maintain audit trails and order records.
• Coordinate with Planning, Production and Supply Chain to resolve issues and maintain delivery performance.
• Support quotation administration and general commercial activities when required.
• Ensure accuracy and compliance across all order processing activities.

Skills

Sales Administration

Order Processing

Customer Service

Communication

Tools

Salesforce

CRM

ERP

MRP

Excel Pivot Tables

Job description

Internal Sales Administrator needed in Tewkesbury, Salary: £30,000 + Benefits, Job Type: Full-time, Permanent, Working Hours: Monday to Friday, Office Based.

Job Description

Join a market-leading engineering manufacturer in Tewkesbury and become a key part of the Commercial team. We're looking for an organised and proactive Internal Sales Administrator to support the Account Management function by ensuring customer orders are processed accurately and efficiently from order receipt through to delivery. Working closely with Sales, Supply Chain and Production teams, you'll play a vital role in maintaining customer satisfaction, ensuring accurate order management and providing the administrative backbone that keeps the business running smoothly. This newly created role offers excellent long-term career prospects, including a structured pathway into Account Management.

Role and Responsibilities

• Process and validate customer orders accurately and efficiently
• Maintain order information across Salesforce CRM and internal business systems
• Ensure Sales, Supply Chain and Production teams have accurate and up-to-date order information
• Support Account Managers with order queries and customer administration
• Produce regular order status reports and track key order milestones
• Identify and escalation pricing discrepancies, stock shortages, lead time concerns and delivery risks
• Maintain accurate audit trails, customer correspondence and order records
• Liaise with Planning, Production and Supply Chain teams to resolve issues and maintain delivery performance
• Support quotation administration and general commercial activities when required
• Ensure high levels of accuracy and compliance across all order processing activities

About You

• Previous experience within Sales Administration, Order Processing or Customer Service
• Experience within a manufacturing, engineering or technical environment
• Experience managing high-volume order processing and data entry
• Experience using CRM, ERP or MRP systems
• Intermediate Microsoft Excel skills including VLOOKUPs, Pivot Tables or similar
• Strong organisational skills and exceptional attention to detail
• Confident communicator with the ability to work effectively across multiple departments
• Able to prioritise workload and remain accurate in a fast-paced environment
• Salesforce experience would be advantageous
• Exposure to defence, aerospace or advanced engineering sectors would be beneficial
• Experience supporting quotations, pricing or commercial administration desirable
• Ambitious and eager to develop towards an Account Management career

What is on Offer

• Salary of £30,000 plus benefits
• Full-time permanent position
• Monday to Friday office-based working
• Structured career progression into Account Management
• Opportunity to join a growing and innovative engineering business
• Supportive team environment with ongoing training and development
• Long-term career stability and growth opportunities