Internal Sales & Accounts Exec - Hybrid, Early Finish & 18% Bonus

Workforce Recruitment and Training; Northampton; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Early Friday finish

Bonus scheme up to 18%

26 days annual leave + bank holidays

Pension 10%

Comprehensive training

Job summary

Workforce Recruitment and Training is supporting a well-established global manufacturing business in Northampton. They seek an Internal Sales & Account Management Executive to join a busy team, handling complex orders, stock forecasting and detailed product information across UK, Ireland, Israel and Denmark.

You will process orders, manage stock and support external sales reps while delivering excellent customer service in a fast-paced environment.

Qualifications

• Experience in internal sales, sales order processing or account management.
• SAP experience is highly advantageous due to complexity of the system.
• Strong organisational skills and excellent attention to detail.
• Confident telephone manner and professional communication skills.
• Ability to manage a busy workload and prioritise competing demands.

Responsibilities

• Manage internal sales activities and maintain relationships with existing customer accounts.
• Process customer orders and enquiries using SAP and AI-supported platforms.
• Monitor orders, resolve queries and manage back orders for timely delivery.
• Liaise with external suppliers to purchase materials and products when required.
• Manage product information and master data accuracy.
• Oversee stock, inventory levels and forecasting.
• Support external sales representatives to meet customer requirements.
• Communicate with customers via telephone, email and Teams.
• Prepare customs documentation and warehouse paperwork.
• Identify and resolve order, stock and delivery issues.

Skills

Internal sales

Stock forecasting

Account management

Organisational skills

Attention to detail

Problem solving

Telephone manner

Microsoft Excel

Team collaboration

Tools

SAP

Microsoft Teams

Job description

Workforce Recruitment and Training is supporting a well-established global manufacturing business in Northampton. They seek an Internal Sales & Account Management Executive to join a busy team, handling complex orders, stock forecasting and detailed product information across UK, Ireland, Israel and Denmark.

You will process orders, manage stock and support external sales reps while delivering excellent customer service in a fast-paced environment.