Internal Sales Account Manager

Hales Group; Bury St Edmunds; On-site; GBP 28,000 - 33,000; Full time

Job summary

Hales Group is seeking an Account Manager in Bury St Edmunds to drive new business opportunities while managing and expanding an existing client base. The role sits in a fast-growing sector and offers a broad mix of relationship management, sales development, and project handling within a target-driven environment.

The position offers £28,000 - £33,000 DOE with uncapped commission, full-time hours, and a dynamic team.

Qualifications

• Previous experience in a sales role.
• Strong communication skills, including phone and written communication.
• Self-motivated and target-driven with proactive sales approach.
• Strong organisational skills to manage workload and records.
• Comfortable using Microsoft Office and CRM systems.

Responsibilities

• Identify and develop new business opportunities to generate leads.
• Manage and grow an existing customer base.
• Handle enquiries, review plans and specifications, and prepare quotations.
• Provide high-quality customer service throughout the sales process.
• Advise customers as a product and solution specialist (training provided).
• Maintain a structured sales pipeline and progress opportunities.
• Pursue a full 360-degree sales cycle balancing account management with new business.

Skills

Sales experience

Strong communication

Self-motivated

Organisational skills

Tech proficiency

Tools

CRM systems

Microsoft Office (Excel/Outlook)

Job description

Account Manager

Bury St Edmunds

£28,000 - £33,000 DOE (+uncapped commission)

Full-time

We are recruiting for a Account Manager on behalf of our client, based in Bury St Edmunds. This is a broad, commercially focused role centred on developing new business opportunities while managing and growing an existing customer base. The position offers the chance to work in a fast-growing sector, combining relationship management, sales development, and project handling within a dynamic and target-driven environment.

Key Responsibilities

• Identify and develop new business opportunities using tools, databases, and social media platforms to generate leads and initiate conversations.
• Manage and grow an existing customer base.
• Handle incoming project enquiries, review plans and specifications, and prepare accurate quotations tailored to client requirements.
• Provide high-quality customer service, supporting a diverse range of customers throughout the sales process.
• Act as a product and solution specialist by advising customers and responding to technical queries (with training provided).
• Maintain and manage a structured sales pipeline, ensuring opportunities are progressed efficiently.
• Proactively engage in a full 360-degree sales cycle, balancing account management with new business generation.

Requirements

• Previous experience in a sales role.
• Strong communication skills, including a confident telephone manner and professional written communication.
• Self-motivated and target-driven, with the ability to proactively pursue sales opportunities.
• Strong organisational skills with the ability to manage workload and maintain accurate records.
• Comfortable using Microsoft Office applications (particularly Excel and Outlook) and CRM systems.