Internal Sales

Hayley Dexis; Gillingham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Life assurance

Leave policy: 23 days + holidays

Healthcare schemes

Company pension

Wellness programmes

Uniform & PPE

Job summary

Hayley Dexis in Kent is seeking an Internal Sales person to join our branch. You’ll handle incoming enquiries, answer customer questions, process orders, and be the face of the trade counter while providing expert knowledge to walk‑in customers.

You’ll proactively follow up on outstanding requests and prepare accurate quotations, with opportunities to upsell and add value. We’re looking for someone confident and proactive, with internal sales experience and ideally a background in engineering or

Qualifications

• Experience in internal sales or customer service environment.
• Knowledge of MRO/Engineering products ideal; full training provided.
• Excellent negotiation and communication skills.
• Self-motivated with strong organisational and time-management skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Respond to incoming enquiries and customer queries.
• Process orders and provide quotations.
• Be the face of the trade counter and assist walk-in customers.
• Proactively follow up on outstanding enquiries and upsell.

Skills

Negotiation skills

Communication skills

Self-motivation

Organisational skills

Time management

Teamwork

Job description

Job Type: Permanent

Location: Kent

Hours: 40 hours per week, Monday - Friday

Competitive Salary & Benefits

At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. We are entering an exciting period of growth and our 1,300 people, doing things the “Hayley Way” along with industry leading customer service are central to our success.

We’re excited to offer a brilliant opportunity for an Internal Sales person to make a real impact based at our branch in Kent.

About the Internal Sales role:

You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value.

We’re looking for someone confident and proactive, who isn’t afraid to get stuck into a range of tasks. You’ll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross-over sectors.

What we’re looking for in our Internal Sales person:

• Knowledge of MRO/Engineering products is ideal, but full training will be provided
• Prior internal sales experience or experience within a customer service / administrative environment.
• Excellent negotiation and communication skills
• Self-motivated, with strong organisational and time-management skills
• Ability to work independently and as part of a teamWork well under pressure in a fast-paced environment

What you’ll get in return:

• Life assurance cover (x2 salary)
• From 23 days annual leave (plus public/bank holidays)
• Invitation to healthcare schemes
• Company pension scheme
• Wellness programmes
• Uniform and PPE provided
• Training and development provided through our own Hayley Academy

What to expect from our recruitment process:

• Initial screening
• Microsoft Teams interview with our Talent Acquisition Advisor
• Face to face interview either in-person or Microsoft Teams
• Decision outcome

We’ll close this role on 16th August, but may do so earlier if we receive strong interest so don’t miss out.