Internal Sales Executive

Hayley Dexis; Devon and Torbay; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

23 days annual leave

Life assurance (2x salary)

Healthcare schemes

Company pension

Wellness programmes

Uniform and PPE provided

Hayley Academy training

Job summary

Hayley Dexis in Exeter, Devon, is seeking an Internal Sales Executive to join our team. You will be the face of our trade counter, handling enquiries, advising customers, and supporting order processing.

We value proactive, self-motivated individuals with strong negotiation and communication skills, who can work independently or as part of a team in a fast-paced environment. The role offers 40 hours per week on-site with a competitive salary and benefits package.

Qualifications

• Knowledge of MRO/Engineering products is ideal, but full training will be provided.
• Prior internal sales experience or experience within a customer service / administrative environment.
• Excellent negotiation and communication skills.
• Self-motivated with strong organisational and time-management skills.
• Ability to work independently and as part of a team.
• Work well under pressure in a fast-paced environment.

Responsibilities

• Respond to incoming enquiries and customer queries.
• Process orders and provide expert knowledge to walk-in customers.
• Proactively follow up on outstanding enquiries, prepare quotations, and upsell where possible.

Skills

Negotiation skills

Communication skills

Self-motivation

Organization

Time management

Teamwork

Pressure handling

MRO/Engineering knowledge

Internal sales experience

Customer service experience

Job description

Job Type: PermanentLocation: Exeter, Devon (On-Site)Hours: 40 hours per weekCompetitive Salary & Benefits

At Hayley Dexis we've built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1300 people doing things the "Hayley Way" and delivering industry leading customer service are central to our success.

We're proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day.

We're excited to offer a brilliant opportunity for an Internal Sales Executive to make a real impact based in Exeter.

About the role:

You'll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You'll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value.

We're looking for someone confident and proactive, who isn't afraid to get stuck into a range of tasks. You'll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross-over sectors.

What we're looking for in our Internal Sales Executive:

• Knowledge of MRO/Engineering products is ideal, but full training will be provided
• Prior internal sales experience or experience within a customer service / administrative environment.
• Excellent negotiation and communication skills
• Self-motivated, with strong organisational and time-management skills
• Ability to work independently and as part of a team
• Work well under pressure in a fast-paced environment

What you'll get in return:

• From 23 days annual leave (plus public/bank holidays)
• Life assurance cover (x2 salary)
• Invitation to healthcare schemes
• Company pension scheme
• Wellness programmes
• Uniform and PPE provided
• Training and development provided through our own Hayley Academy

What to expect from our recruitment process:

1. 1. Initial screening
2. 2. Microsoft Teams interview with our Talent Acquisition Partner
3. 3. Face to face interview either in-person or Microsoft Teams
4. 4. Decision outcome

We'll close this role on Friday 7th August, but may do so earlier if we receive strong interest so don't miss out.