Internal Communications Manager

Artis Recruitment; Newport; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

Artis Recruitment is assisting a large, complex organisation to recruit an experienced Internal Communications Manager for a hybrid role. You’ll work closely with senior leaders to shape messaging that explains what change means for colleagues and why it matters, turning complex topics into clear, engaging content.

You’ll plan and deliver internal comms across a defined area, build trusted relationships with leadership, craft stories, adapt content for multiple channels and support

Qualifications

• Strong internal communications experience within a large or multi-site business.
• Experience developing and delivering communications plans, not just content creation.
• Excellent writing skills that simplify complex topics.

Responsibilities

• Plan and deliver internal communications across a defined area.
• Build relationships with senior leaders and act as trusted adviser on communications timing.
• Turn complex or technical information into clear, engaging messages.
• Develop compelling stories that show how work contributes to the bigger picture.
• Create content across channels and tailor for different audiences.
• Support organisational change and sensitive topics.
• Coordinate with HR and other teams to ensure consistency.
• Develop and coach junior team members to maintain quality.

Skills

Internal comms

Communications plans

Writing skills

Stakeholder management

Change communications

Project management

Coaching others

Collaborative style

Job description

Artis is supporting our client to identify an experienced Internal Communications Manager to join a sizeable, complex organisation at an exciting time of change and development. This is a hybrid role.

This is a great opportunity for someone who enjoys being close to the business rather than simply producing communications from the sidelines. You'll work with senior leaders and teams across the organisation, helping them communicate clearly with their people and ensuring colleagues understand what is changing, why it matters and what it means for them.

It's a varied, hands-on role where you'll have the freedom to shape communications, influence stakeholders and turn complicated subjects into messages that people actually want to read.

The Role

You'll take responsibility for internal communications across a defined area of the organisation, working closely with leadership teams and communications colleagues to plan and deliver activity.

• Building strong relationships with senior leaders and becoming a trusted adviser on how and when they communicate with their teams
• Creating internal communication plans and campaigns around key business priorities, initiatives and organisational change
• Taking complex or technical information and turning it into clear, engaging and accessible communications
• Developing compelling stories and narratives that help employees understand the bigger picture and how their work contributes
• Creating content across a range of internal channels and adapting your approach for different audiences
• Supporting communications around organisational change, sensitive issues and periods of significant business activity
• Working collaboratively with HR, Communications and other teams to make sure messages are coordinated and consistent
• Helping colleagues within the communications team develop their skills and deliver consistently high-quality work
• Using employee feedback, engagement data and channel insight to understand what is working and continually improve communications
• Managing multiple projects and priorities while maintaining a high standard of delivery

About You

We're interested in speaking with experienced internal communications professionals who are comfortable operating within a large or complex organisation.

• Strong internal communications experience, ideally gained within a sizeable or multi-site business
• Experience developing and delivering communications plans rather than purely creating content
• Excellent writing skills and the ability to make complicated subjects simple and engaging
• Confidence working directly with senior stakeholders and challenging or advising them when appropriate
• Experience communicating business transformation, organisational change or other sensitive topics
• A good understanding of internal communication channels and how to use them effectively
• Strong project management and organisational skills
• Experience supporting, coaching or developing other communications professionals
• A practical, collaborative style and the judgement to know what will resonate with different audiences

Why Consider It?

This isn't a role where you'll simply be handed content to distribute. You'll be close to senior stakeholders, involved in important business conversations and trusted to shape how key messages are communicated across the organisation. For someone who enjoys combining stakeholder management, storytelling, change communications and hands-on delivery, it offers the chance to make a genuine impact on how employees understand and engage with the organisation.