Internal Account Manager (HF1366712)

Flourish; Birmingham; On-site; GBP 35,000 - 60,000; Full time

Job summary

Flourish’s client, a fast-growing IT and technology solutions provider, is seeking an Internal Account Manager in Birmingham. The role focuses on turning conversations into opportunities across Cloud, Cyber, Infrastructure and Managed Services, with a £35,000 DOE base and £55,000-£60,000 OTE.

You’ll work with Account Directors and SDRs to develop relationships with customers, qualify opportunities, and manage quotes through the sales cycle.

Qualifications

• Around 1–2 years of sales experience in IT or technology.
• Understanding of the IT landscape and how business needs drive tech decisions.
• Experience in MSP, reseller or technology vendor environments is a plus.

Responsibilities

• Identify, qualify and progress new business opportunities.
• Follow up on inbound and outbound leads.
• Discuss upsell and cross-sell opportunities with customers.
• Support Account Directors across key accounts and campaigns.
• Help manage quotes, proposals and commercial conversations.
• Build relationships with customers throughout the sales cycle.

Job description

Got a year or two of experience in the IT world and ready to turn that knowledge into a proper commercial career?

Internal Account Manager - IT & Technology

Birmingham | £35,000 DOE + £55,000-£60,000 OTE

Got a year or two of experience in the IT world and ready to turn that knowledge into a proper commercial career?

Flourish's client is a fast-growing technology solutions provider looking for an Internal Account Manager to join its Birmingham team. This is a brilliant opportunity for someone who already understands the IT landscape but wants more responsibility, more customer exposure and a clear route to progress.

And importantly, this isn't an order-processing role.

You'll be right at the heart of the sales operation, working alongside Account Directors and SDRs to turn conversations into opportunities and opportunities into revenue. You'll engage customers both commercially and technically across areas including Cloud, Cyber, Infrastructure and Managed Services.

What will you be doing?

You'll work across new and existing customers, getting to know their businesses and identifying where the right technology could make a difference.

Day to day, you'll be:

• Identifying, qualifying and progressing new business opportunities
• Following up on inbound and outbound leads
• Speaking with customers to uncover potential upsell and cross-sell opportunities
• Supporting Account Directors across strategic accounts
• Helping to manage quotes, proposals and commercial conversations
• Building relationships with customers throughout the sales cycle
• Supporting campaigns across Cloud, Cyber, Infrastructure and Managed Services
• Working with major technology vendors including Microsoft, Nutanix and Aruba
• Managing opportunities and maintaining a strong, visible pipeline

The person we're looking for IT experience is key for this one.

We're ideally looking for someone with around 1-2 years of sales experience, who has developed enough understanding of the industry to have credible conversations with customers.

Just as importantly, you need to understand the business behind the technology. We want someone who can get to know a customer, understand what the business is trying to achieve and connect those needs with the right solutions.

Experience working within an MSP, reseller or technology vendor would be a huge advantage, but it isn't essential.

Exposure to any of the following would also be a big plus:

• Microsoft 365 / Azure
• VMware / Nutanix
• Cybersecurity and backup
• Networking and infrastructure
• Managed IT services

Ultimately, we're looking for someone who is commercially switched on, confident speaking with customers, organised and genuinely curious about technology.

You'll have a £35,000 DOE base with £55,000-£60,000 OTE, alongside a clear progression route into Senior Account Management or technical roles. You'll also have access to vendor training and certifications while developing experience across enterprise customers and a broad range of technologies. The working model is primarily onsite with occasional hybrid working.

If you've spent the last couple of years building your IT knowledge and you're now thinking "I want to do more with this", this could be exactly the opportunity.