Internal Account Manager (HF1366712)

Apprentify; Birmingham; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

Apprentify is recruiting an Internal Account Manager to join a fast-growing Birmingham technology solutions team. You’ll work with Account Directors and SDRs to turn conversations into opportunities and revenue, across Cloud, Cyber, Infrastructure and Managed Services.

IT experience and 1–2 years of sales exposure are key, with a business-focused mindset and credibility with customers. You’ll manage quotes and proposals, identify upsell opportunities, and build a strong pipeline while

Qualifications

• 1–2 years of sales experience in IT
• Understand the business behind the technology and translate customer needs into solutions
• Experience in an MSP, reseller or technology vendor is a plus

Responsibilities

• Identify, qualify and progress new business opportunities
• Follow up on inbound and outbound leads
• Engage customers to uncover upsell and cross-sell opportunities
• Support Account Directors across strategic accounts
• Assist with quotes, proposals and commercial discussions
• Build relationships with customers through the sales cycle
• Collaborate on campaigns across Cloud, Cyber, Infrastructure and Managed Services
• Lamiliarize with major vendors (Microsoft, Nutanix, Aruba) to drive opportunities

Skills

IT experience

Sales experience

Business mindset

Customer engagement

Tools

Microsoft 365

Azure

VMware

Nutanix

Cybersecurity

Networking

Job description

Internal Account Manager – IT & Technology

Birmingham | £35,000 DOE + £55,000–£60,000 OTE

Got a year or two of experience in the IT world and ready to turn that knowledge into a proper commercial career?

Flourish’s client is a fast-growing technology solutions provider looking for an Internal Account Manager to join its Birmingham team. This is a brilliant opportunity for someone who already understands the IT landscape but wants more responsibility, more customer exposure and a clear route to progress.

And importantly, this isn’t an order-processing role.

You’ll be right at the heart of the sales operation, working alongside Account Directors and SDRs to turn conversations into opportunities and opportunities into revenue. You’ll engage customers both commercially and technically across areas including Cloud, Cyber, Infrastructure and Managed Services.

What will you be doing? You’ll work across new and existing customers, getting to know their businesses and identifying where the right technology could make a difference.

Day To Day, You’ll Be

• Identifying, qualifying and progressing new business opportunities
• Following up on inbound and outbound leads
• Speaking with customers to uncover potential upsell and cross-sell opportunities
• Supporting Account Directors across strategic accounts
• Helping to manage quotes, proposals and commercial conversations
• Building relationships with customers throughout the sales cycle
• Supporting campaigns across Cloud, Cyber, Infrastructure and Managed Services
• Working with major technology vendors including Microsoft, Nutanix and Aruba
• Managing opportunities and maintaining a strong, visible pipeline

The person we’re looking for IT experience is key for this one.

We’re ideally looking for someone with around 1–2 years of sales experience, who has developed enough understanding of the industry to have credible conversations with customers.

Just as importantly, you need to understand the business behind the technology. We want someone who can get to know a customer, understand what the business is trying to achieve and connect those needs with the right solutions.

Experience working within an MSP, reseller or technology vendor would be a huge advantage, but it isn't essential.

Exposure to any of the following would also be a big plus:

• Microsoft 365 / Azure
• VMware / Nutanix
• Cybersecurity and backup
• Networking and infrastructure
• Managed IT services

Ultimately, we're looking for someone who is commercially switched on, confident speaking with customers, organised and genuinely curious about technology.

You’ll have a £35,000 DOE base with £55,000–£60,000 OTE, alongside a clear progression route into Senior Account Management or technical roles. You'll also have access to vendor training and certifications while developing experience across enterprise customers and a broad range of technologies. The working model is primarily onsite with occasional hybrid working.

If you've spent the last couple of years building your IT knowledge and you're now thinking “I want to do more with this”, this could be exactly the opportunity.