Internal Account Manager

Go Green Ltd; Doncaster; On-site; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Annual leave 30-33 days

Attendance bonus

Health benefits

Life assurance

Volunteer opportunities

Onsite parking

Training & progression

Social events

Job summary

Go Green Ltd is seeking an Account Manager to join our GB Waste team in the UK. You will manage a large customer portfolio, build strong relationships, and drive growth through proactive account management and quotes.

You will collaborate with internal teams to meet customer requirements, handle invoicing queries, and contribute to long-term client success with a focus on margins and value-added services.

Qualifications

• Confident communicator with client-facing experience.
• Excellent attention to detail.
• Strong organisation and time management abilities.

Responsibilities

• Manage a large portfolio of customers within the GB Waste team.
• Handle quotes and tenders, and grow spend through proactive account management.
• Maintain regular contact with customers to forecast needs and opportunities.
• Build long-term relationships and understand customer requirements, pricing structures and frameworks.
• Coordinate with other departments to fulfil customer needs and project work.
• Hold customer meetings as required and drive account performance.

Skills

Confident communicator

Attention to detail

Organisational skills

Time management

Job description

Are you looking for a chance to build a long and successful career in a market-leading business with an environmental focus? The chance to make a difference for greener futures throughout the UK? Look no further!

A fantastic opportunity has become available for an ambitious individual to join our energetic and friendly GB Waste team. If you want to progress and develop your career within a corporate environment, Go Green will provide the platform and support whilst developing your skills and offering all the necessary training to achieve your goals.

Duties & Responsibilities:

As an account manager you will work within a team to manage a large portfolio of customers dealing with everyday tasks to tenders and proposals.

Through effective communication, networking and good customer service, your role will be vital in maintaining and growing our existing customer base. You will be tasked with forging excellent long-standing relationships with your customers meeting all their operational needs on a day-to-day basis and maximising their spend through proactive account management.

The key is to know your customers inside out, knowing the margins we need to be at to win all the work whilst understanding margins, developing your knowledge on 'What is a good price'. The overall objective is to maximise spend through effective account management.

• Setting up new sites and quotes, margining, feeding back and chasing quotes
• Providing support to customers offering them additional services such as our bespoke portal
• Customer invoice disputes and queries
• Keeping the customers informed
• Constant communication with the customers to ensure we are aware of any future projects and continuing to build relationships and identifying new opportunities
• Working alongside other departments
• Fully understanding individual customer requirements, including agreed pricing structures, frameworks agreements etc.
• Hold customer meetings as and when required

Essential Attributes:

• Confident communicator
• Excellent attention to detail
• Organisation and time management skills

Benefits

• 30 days annual leave (including bank holidays), increasing to 33 days' with length of service
• Attendance bonus scheme
• Health benefits scheme
• Life assurance
• Charity volunteering opportunities
• Free onsite parking
• Full training and progression plan
• Attendance bonus scheme
• Social gatherings

Equality, Diversity and Inclusion

Go Green Ltd is committed to providing an inclusive, safe, and harmonious work environment that values and supports all individuals. As part of our Equality, Diversity and Inclusion (EDI) Policy, we are committed to creating a culture where everyone has equal access to opportunities and resources.

To align with this, we have an Inclusive Recruitment Procedure which is founded on the following values:

• Equity: Strive to provide equal opportunities for all candidates.
• Transparency: Embed an open culture throughout our recruitment process with the aim of building trust and accountability.
• Collaboration: Seek insight from a diverse pool to gain varied perspectives, whilst also reducing the risk of bias in decision making.
• Continuous Improvement: Conduct regular and consistent reviews of our recruitment process and practices, analysing its effectiveness and most importantly how it aligns with best practices in diversity and inclusion.

To be transparent and provide insight, because we believe its important, here's a list of all of our policies relating to embedding an inclusive culture at Go Green Ltd:

• Equality, Diversity and Inclusion Policy
• Inclusive Recruitment Procedure
• Menopause Policy
• Whistleblowing Policy
• Mental Health Policy

If you have any questions regarding this vacancy, you can get in touch with our recruitment team by emailing [email protected] or calling [phone].

Privacy Notice

Go Green is committed to protecting your personal information throughout the recruitment process. Our full Privacy Policy, which explains how we collect, use, store and protect prospective employee data, is available on our website in the Downloads section.