Account Manager Energy from Waste Servicing

Astute People; East Midlands; Hybrid; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Car allowance

Bonus

Job summary

Astute People is recruiting an Account Manager for its servicing division in a hybrid role, with home-based work and travel to UK sites as required.

The role focuses on developing relationships, driving sales for retrofit projects, spares, and digital services, while coordinating outages and service delivery to meet budget and quality targets. Applicants should have 5+ years in service sales or project management within energy sectors.

Qualifications

• Bachelor's degree in mechanical, process, electro-mechanical engineering, or related business degree.
• 5+ years in service sales, account management, or project management.
• Experience coordinating service or project execution including outages/maintenance.
• Strong commercial experience: contract management, budgeting, revenue forecasting.
• Experience in a matrix organisation; ERP knowledge; IFS and MS Office desirable.

Responsibilities

• Develop and maintain strong relationships with assigned customers as primary contact for service activities.
• Drive sales across mechanical retrofit projects, MRO services, spare parts and digital service solutions.
• Identify new business opportunities through customer visits, presentations and proactive account development.
• Lead contract negotiations and manage service agreements to establish long-term partnerships.
• Oversee planning and execution of service projects, including outages, shutdowns and overhauls, to meet timescales and budgets.
• Coordinate internal teams, field personnel, subcontractors, technical resources, procurement and logistics.
• Monitor project financial performance, costs, budgets and invoicing milestones.
• Identify project risks and implement solutions to minimise delays and costs.
• Ensure all service activities comply with QHSE requirements and regulations.
• Analyse performance to identify opportunities for improvement and growth.

Skills

Account management

Project management

Service sales

Negotiation

Customer relationship

Education

Bachelor's degree in engineering

Tools

IFS

Microsoft Office

Job description

Astute's Power team is partnering with a leading Energy from Waste company to recruit an Account Manager for its servicing division for a hybrid role, working from home with travel to UK sites as required.

The Account Manager role comes with a starting salary of up to 75,000 + car allowance + benefits.

If you are degree qualified, with experience in service sales and project management, ideally within the Energy from Waste industry.

Responsibilities and duties of the Account Manager role

Reporting to the Group Lead Account Manager you will:

• Develop and maintain strong relationships with assigned customers, acting as the primary point of contact for service-related activities.
• Drive sales across mechanical retrofit projects, MRO services, spare parts and digital service solutions, identifying opportunities to increase customer share-of-wallet.
• Identify and develop new business opportunities through customer visits, presentations, market activity and proactive account development.
• Lead contract negotiations and manage service agreements to establish long-term customer partnerships.
• Oversee the planning and execution of service projects, including annual outages, shutdowns and overhauls, ensuring delivery to agreed timescales, budgets and quality standards.
• Coordinate internal teams, field personnel, subcontractors, technical resources, procurement and logistics to ensure effective project delivery.
• Monitor project financial performance, including costs, budgets, revenue forecasting and milestone-based invoicing.
• Proactively identify project risks and implement solutions to minimise delays, cost overruns and operational issues.
• Ensure all service activities comply with QHSE requirements, company policies and relevant external regulations.
• Analyse customer, project and market performance to identify opportunities for continuous improvement, strengthen customer retention and support the achievement of Order Intake, Contribution Margin and Net Sales targets.

Professional qualifications

• Bachelor's degree in Mechanical, Process or Electro-Mechanical Engineering, or a Business degree combined with strong technical knowledge.
• 5+ years' experience in service sales, account management, project management or a similar service-related position, ideally within Power Generation or Waste-to-Energy.
• Proven experience coordinating service or project execution, with strong knowledge of outage, shutdown, overhaul or maintenance activities.
• Strong commercial experience covering contract management, negotiations, budgeting, cost estimation and revenue forecasting.
• Experience working in a matrix organisation with strong knowledge of ERP and project management systems; experience with IFS and Microsoft Office is desirable.

Personal Skills

• Customer-focused and proactive. Builds strong long-term relationships, understands customer needs and actively identifies opportunities to develop accounts.
• Commercially driven and organised. Able to manage competing priorities, monitor financial performance and take ownership of commercial and operational outcomes.
• Collaborative communicator. Confident working with customers, internal teams and subcontractors, with strong influencing and problem-solving skills.

Salary and benefits of the Account Manager role

• Starting salary of 75,000
• Benefits including car allowance and bonus
• Opportunity to join a leading Energy from Waste company

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.