Internal Account Coordinator

s1jobs; Townhead; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

22 days holiday + bank holidays

Savings schemes

Contributory pension

Generous discounts across the Travis %

Job summary

BSS, part of the Travis Perkins Group, is hiring an Internal Account Coordinator to support both external account managers and our trade customers. In this role you’ll coordinate quotes, process orders, and help grow the portfolio by offering proactive account management.

You will work Monday to Friday 8am–5pm, enjoy 22 days holiday plus bank holidays, a contributory pension, and other colleague perks as part of a leading building supplies group.

Qualifications

• Strong communication and interpersonal skills are essential.
• Proactive and positive attitude to take initiative.
• Customer-focused approach with ability to manage multiple tasks.

Responsibilities

• Building and maintaining relationships with internal stakeholders and trade customers.
• Developing understanding of products, services and systems.
• Supporting external account managers with quotes, order processing, and proactive account management.
• Managing a portfolio of small to medium accounts to drive growth and service.

Skills

Strong communication

People skills

Proactive attitude

Customer-focused

Good organisation

Tools

CRM systems

LinkedIn

Email

Job description

Looking to build a career in sales and account management from the heart of the business?

Key Details

Hours: Monday–Friday, 8am–5pm (no weekend work!)

Benefits: Competitive salary, annual bonus, and great colleague perks

Perks: 22 days holiday + bank holidays, savings schemes, contributory pension, and generous discounts across the Travis Perkins Group

What will I be doing?

As an Internal Account Coordinator, you’ll sit at the centre of our sales and customer service activity, supporting both our external account managers and our valued trade customers.

Your Responsibilities Will Include

• Building and maintaining strong relationships with internal stakeholders and trade customers
• Developing a solid understanding of our products, services, and systems
• Supporting external account managers with quotes, order processing, and proactive account management
• Managing a portfolio of small to medium accounts, ensuring outstanding service and identifying opportunities for growth
• Using tools such as LinkedIn, email, and CRM systems to support prospecting and new business activity
• Tailoring solutions to customer needs and confidently following up on enquiries to secure orders
• Supporting the coordination of promotions, campaigns, and customer engagement initiatives

This is a fantastic opportunity to develop commercial skills, broaden your industry knowledge, and grow your career with a leading business in the building supplies sector.

What we’re looking for

• Strong communication and people skills
• A proactive, positive attitude
• Willingness to take initiative and learn
• A customer-focused approach
• Good organisation and ability to manage multiple tasks

If this sounds like you, we’d love to hear from you. Join us and be part of a business that values growth, teamwork, and development. At BSS, part of the Travis Perkins Group, we’re committed to helping colleagues thrive in an environment where everyone can be their authentic self.

#TPM