Interior Sales Advisor (20 hours)

OKA Direct LTD; Greater London; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

33 days holiday (inc. bank) pro rata

Birthday day off

Health Cash Plan

Generous staff discount

Enhanced Maternity Pay

Employee Assistance Programme

Bonus scheme eligibility

My OKA benefits platform discounts

Company pension, life assurance, eye +

Job summary

OKA Direct LTD is recruiting a part-time Interior Sales Advisor (20 hours) for our new concession in Fenwick Kingston. You will deliver exceptional customer service, share product knowledge and promote our in-store design services.

Reporting to the Store Manager, you will contribute to sales, process EPOS transactions, and maintain visual standards while working weekends and supporting other stores as needed.

Qualifications

• Previous luxury retail experience, ideally within the furniture or homeware sectors.
• Passion for best-in-class customer service and building lasting relationships.
• Target-driven with a creative, problem-solving spirit.

Responsibilities

• Provision of exceptional customer service to OKA customers.
• Providing advice and guidance on products to customers in person and via phone.
• Generating and maximising revenue to meet sales targets.
• Efficient and accurate EPOS transactions and paperwork.
• Identifying sales opportunities and promoting IDS services.
• Being a proactive member of the sales floor team and upholding presentation standards.

Skills

Customer service

Sales skills

Organisational skills

Weekend flexibility

Interpersonal skills

Job description

We are currently looking to recruit a part-time Interior Sales Advisor (20 hours) to support our Retail Team, based at our brand-new concession inFenwick Kingston.OKAKingston is ourfourthconcession, following the successful introduction of the brand into the renownedFenwicksDepartment Store inNewcastle.

ABOUT US

We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.
Reporting directly to the Store Manager the Interior Sales Advisor is responsible for is providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.

KEY RESPONSIBILITIES

• Provision of exceptional customer service to OKA customers
• Providing advice and guidance on products to customers in person and via phone
• Generating and maximising revenue to meet sales targets
• Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
• Identifying sales opportunities
• Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
• Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas

ABOUT YOU

• Previous luxury retail experience, ideally within the furniture or homeware sectors
• Passion for providing best-in-class customer service and building lasting customer relationships
• Proven soft selling skills, including link-selling of complimentary products
• Good organisational skills and the ability to prioritise
• Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
• Target-driven
• Keen interest and enthusiasm for beautiful interiors
• A creative, problem-solving spirit
• Passion for the OKA brand

OUR BENEFITS PACKAGE

• 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
• Day off for your birthday
• Health Cash Plan
• Generous staff discount
• Enhanced Maternity Pay
• Employee Assistance Programme
• Eligibility for a discretionary company Bonus Scheme
• Discounts on 60+ UK retailers via My OKA benefits platform
• Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.

If successful you will become part of the OKA family, a fast-paced and dynamic business.