Interim Lettings Officer - Social Housing (Voids)

Goodman Masson; England; On-site; GBP 33,000 - 39,000; Full time

Job summary

Goodman Masson is seeking an experienced Lettings Officer to join a social housing provider in Hertfordshire on an interim basis. You will support end-to-end voids and lettings processes, ensuring properties are let efficiently and compliantly within turnaround targets.

Manage nominations, advertise properties, coordinate viewings and tenancy sign-ups, and liaise with local authorities. You will also complete pre-tenancy assessments, focusing on affordability and tenancy suitability while

Qualifications

• Driving licence and access to own vehicle.
• Experience in lettings, allocations or voids within social housing.
• Knowledge of housing allocations, tenancy requirements and relevant legislation.
• Experience with local authority nominations and Choice Based Lettings systems.
• Strong organisational, communication and customer service skills.

Responsibilities

• Coordinate voids and lettings activity from termination to sign-up and handover.
• Process nominations and applications, ensuring fair allocation decisions.
• Advertise properties, manage shortlists and coordinate viewings and tenancy sign-ups.
• Liaise with local authorities, internal teams and applicants to ensure a smooth lettings process.
• Complete pre-tenancy assessments considering affordability and tenancy suitability.
• Monitor void turnaround times, maintain records and produce performance reports.
• Chair voids meetings and minimise delays and rental income loss.

Job description

Goodman Masson is seeking an experienced Lettings Officer to join a social housing provider in Hertfordshire on an interim basis. You will support end-to-end voids and lettings processes, ensuring properties are let efficiently and compliantly within turnaround targets.

Manage nominations, advertise properties, coordinate viewings and tenancy sign-ups, and liaise with local authorities. You will also complete pre-tenancy assessments, focusing on affordability and tenancy suitability while