Interim Housing Officer — Tenant & Estate Manager

Vivid Resourcing Ltd; Harlow; Presencial; GBP 32.000 - 42.000; Jornada completa

Descripción de la vacante

Vivid Resourcing Ltd. is recruiting an Interim Housing Officer for a Local Authority in Harlow. The role covers a broad caseload of tenancy management, rent arrears, anti-social behaviour and estate management, with a focus on responsive housing services.

You will work with tenants, internal teams and external agencies to ensure compliance with council policies and housing legislation, attending court if required and supporting voids and allocations.

Formación

• Prev. housing officer or similar housing management role.
• Knowledge of housing law and tenancy management.
• Experience with rent arrears and anti-social behaviour cases.
• Strong communication and negotiation skills.
• IT skills with housing management systems.
• Full UK driving licence desirable.

Responsabilidades

• Manage caseload of tenancies and rent arrears.
• Conduct tenancy visits, sign-ups and terminations.
• Investigate anti-social behaviour and neighbour disputes.
• Process void properties and support allocations.
• Liaise with internal teams and external partners.
• Maintain case records and housing management systems.
• Attend court hearings and prepare evidence.
• Ensure compliance with housing legislation and policies.

Conocimientos

Tenancy management

Communication skills

Negotiation

IT skills

Driving licence

Herramientas

Housing management software

Descripción del empleo

Vivid Resourcing Ltd. is recruiting an Interim Housing Officer for a Local Authority in Harlow. The role covers a broad caseload of tenancy management, rent arrears, anti-social behaviour and estate management, with a focus on responsive housing services.

You will work with tenants, internal teams and external agencies to ensure compliance with council policies and housing legislation, attending court if required and supporting voids and allocations.