Insurance Sales & Service Advisor – Hybrid, Career Growth

Arnold Clark Group; Glasgow; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access (Simplyhealth)

Pension

Maternity/Paternity

Training & progression

Hybrid work

Job summary

Arnold Clark Insurance Services in Glasgow is seeking an experienced Insurance Sales Advisor to guide customers through buying, servicing and renewing insurance products. The role emphasizes high-quality customer service and confident phone sales.

You'll handle inbound and outbound calls, drive sales opportunities, assist with policy changes and renewals, and input data across multiple systems. Hybrid working is available after training.

Qualifications

• Two years' experience in a similar insurance role.
• Confident at selling products over the phone.
• Able to meet defined targets and KPIs.
• Excellent accuracy and attention to detail.

Responsibilities

• Take inbound and outbound calls to customers.
• Generate sales opportunities within insurance products.
• Assist customers with policy changes and renewals.
• Input data across multiple systems.
• Ensure quality assurance standards are met and KPIs tracked.
• Liaise with insurance partners to secure best products for customers.

Skills

Communication skills

Customer service

Target driven

Multi-tasking

Teamwork

Tools

CRM systems

Job description

Arnold Clark Insurance Services in Glasgow is seeking an experienced Insurance Sales Advisor to guide customers through buying, servicing and renewing insurance products. The role emphasizes high-quality customer service and confident phone sales.

You'll handle inbound and outbound calls, drive sales opportunities, assist with policy changes and renewals, and input data across multiple systems. Hybrid working is available after training.