Insurance Officer

City St George's; Greater London; Hybrid; GBP 38,000 - 48,000; Full time

Job summary

The Insurance Officer role sits within the Corporate Finance team at City St George’s, University of London. You will provide dedicated insurance support and manage the administration of the University’s policies, coordinating with insurers and the broker to maintain effective risk management.

Applicants should have experience in insurance administration within a large professional services environment, with strong customer service, organisational and communication skills, and a professional,

Qualifications

• Candidates are expected to have experience of insurance administration in an organisation of equivalent size and complexity, and of working within a high-performing, compliance oriented professional services environment.
• The successful candidate will be professional, self-motivated and able to demonstrate a commitment to delivering excellent customer service as well as strong organisational and communication skills.

Responsibilities

• The Insurance Officer provides dedicated insurance related support across the University, ensuring the delivery of high-quality services to students, staff and external stakeholders.
• The role is responsible for the efficient administration of the University’s insurance policies and for operating key supporting process in liaison with insurers and the institution’s insurance broker.

Skills

Insurance administration

Customer service

Compliance

Communication

Organisation

Job description

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

The Insurance Officer role sits within the Corporate Finance section of the University’s central Finance team: a standalone division within Professional Services, led by the Chief Financial Officer. As a whole, the Finance team provides specialist and expert financial support to the institution across its Business Partnering, Financial Planning, Reporting, Accounting, Corporate Finance and Procurement functions. The role reports directly into the Director of Corporate Finance.

Responsibilities

The Insurance Officer provides dedicated insurance related support across the University, ensuring the delivery of high-quality services to students, staff and external stakeholders. The role is responsible for the efficient administration of the University’s insurance policies and for operating key supporting process in liaison with insurers and the institution’s insurance broker.

Person Specification

Candidates are expected to have experience of insurance administration in an organisation of equivalent size and complexity, and of working within a high-performing, compliance oriented professional services environment. The successful candidate will be professional, self-motivated and able to demonstrate a commitment to delivering excellent customer service as well as strong organisational and communication skills.

Additional Information

Further information is available in the job description JD - Insurance Officer.pdf

Closing date for applications: 9th November 2026

Interviews are scheduled to take place on: TBC

The selection process will involve an interview and an assessment/exercise. Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

For additional information on City St George's, our policies, strategy and values; Click here

The University of business, practice and the professions