Insurance Officer

Islington Working; Greater London; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

City St George’s, University of London is seeking an Insurance Officer to provide dedicated insurance support across the university and to administer all policies efficiently.

The role reports to the Director of Corporate Finance and requires strong customer service, organisational, and communication skills to work with students, staff and external stakeholders in a compliance-focused environment.

Qualifications

• Experience of administering insurance programmes in a large organisation.
• Ability to deliver high-quality customer service to students, staff and external stakeholders.
• Strong organisational and communication skills with a focus on compliance.

Responsibilities

• Provide dedicated insurance support across the university and manage policy administration.
• Coordinate with insurers and the university’s insurance broker for coverage and renewals.
• Maintain efficient controls and processes to ensure timely and accurate insurance handling.

Skills

Insurance administration

Customer service

Compliance

Financial liaison

Job description

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.

The Insurance Officer role sits within the Corporate Finance section of the University’s central Finance team: a standalone division within Professional Services, led by the Chief Financial Officer. As a whole, the Finance team provides specialist and expert financial support to the institution across its Business Partnering, Financial Planning, Reporting, Accounting, Corporate Finance and Procurement functions.

The role reports directly into the Director of Corporate Finance.

Duties

• The Insurance Officer provides dedicated insurance related support across the University, ensuring the delivery of high-quality services to students, staff and external stakeholders.
• The role is responsible for the efficient administration of the University’s insurance policies and for operating key supporting process in liaison with insurers and the institution’s insurance broker.
• Candidates are expected to have experience of insurance administration in an organisation of equivalent size and complexity, and of working within a high-performing, compliance oriented professional services environment.
• The successful candidate will be professional, self-motivated and able to demonstrate a commitment to delivering excellent customer service as well as strong organisational and communication skills.

Desirable criteria

Not specified

Additional information

Closing date for applications: 9th November 2026. Interviews are scheduled to take place on: TBCThe selection process will involve an interview and an assessment/exercise. Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.