Insurance Level 3 Apprenticeship 2027 - Manchester

Howden; Greater Manchester; Sur place; GBP 20 000 - 26 000; Plein temps

Avantages offerts par ce poste

25 days annual leave

Fully funded professional certificates

Pension scheme

Résumé du poste

Howden in the United Kingdom is launching an 18-month apprenticeship for an Insurance Account Handler. You'll start with a structured induction and join the Commercial & Schemes team, gradually taking on more responsibility while learning the foundations of commercial insurance.

You’ll gain real experience, complete funded professional qualifications, and build strong client relationships through email and phone support, with a focus on accuracy and excellent service.

Qualifications

• No prior insurance experience required; training provided.
• Must have the full and unrestricted right to work in the UK.
• Must have lived permanently in the UK for the last 3 years.
• GCSE English and Maths at grade 4/C or higher; no overlapping qualification.

Responsabilités

• Learn foundations of commercial insurance and how an Account Handler supports clients.
• Draft clear and professional email correspondence for clients and insurers.
• Build confidence speaking with clients and insurers via email and phone.
• Help gather and share information to manage policies and support client requests.
• Support maintaining accurate and up-to-date client records.
• Build long-term relationships and provide excellent customer service.
• Learn how amendments to policies are managed and the renewals process.

Connaissances

Curious and motivated to learn

Confident communicator

Relationship building

Organised and detail oriented

Proactive and collaborative

Formation

GCSE English and Maths at grade 4/C or above

Description du poste

Build Relationships, Solve Problems and Help People Protect What Matters Most

Ready to earn, learn and launch your career? This is more than your first job. You’ll gain real experience, work towards a recognised qualification and build skills that will shape your future.

You’ll step into the shoes of an Insurance Account Handler, helping to look after existing clients and support them with their insurance policies.

You’ll join Howden on a permanent role and complete an 18-month development programme designed to develop your technical knowledge, professional skills and confidence to kick start your career.

What you’ll be doing?

You will begin with a structured induction before joining our Commercial & Schemes team, where you will work alongside experienced colleagues and gradually take on more responsibility.

During the programme, you'll:

• Learn the foundations of commercial insurance and how an Account Handler supports clients.
• Draft clear and professional email correspondence for clients and insurers.
• Build confidence speaking with clients and insurers, helping to answer queries and gather information, both via email and during phone calls.
• Help gather and share the information needed to manage policies and support client requests.
• Support with maintaining accurate and up-to-date client records.
• Build long-term relationships and provide excellent customer service.
• Learn how amendments to insurance policies are managed as well as the policy renewals process.

Who are we looking for?

No insurance experience is needed; we’ll teach you everything you need to know!

You’ll be:

• Curious and motivated to learn about insurance and develop your career.
• A confident communicator who is comfortable speaking with different people by phone and email.
• Able to build positive relationships with clients, insurers and colleagues.
• Tenacious and resilient when facing challenges or setbacks.
• Organised and able to manage different tasks and priorities.
• Attentive to detail, with strong written communication skills.
• Proactive and willing to ask questions, contribute and support the wider team.

To be eligible for our apprenticeship, you must:

• Have the full and unrestricted right to work in the UK.
• Have lived permanently in the UK for the last 3 years.
• Have achieved a grade C/4 in GCSE English and Maths.
• Not already hold a qualification that significantly overlaps with the content of this apprenticeship.

Why should you apply?

• £23,000 and a generous pension scheme.
• Completing fully funded professional qualifications relevant for your role.
• Structured learning and development through our 18-month apprenticeship development programme.
• 25 days' annual leave, plus bank holidays.
• Access to discounted personal health policies, wellbeing support and a range of employee benefits and insurance products.