Insurance Administrative Assistant - Hybrid/Remote

Howden Group; England; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Hybrid working

Reasonable adjustments

Job summary

Howden Group is seeking an Administrative Assistant to perform general administrative duties and support the Underwriting team. You will handle policy-related tasks, maintain the online mailbox, assist with registrations and compliance checks, and coordinate with various departments to resolve inquiries.

The role requires strong IT skills (Word/Excel/PowerPoint), good numeracy and literacy, and a proactive approach to delivering excellent service.

Qualifications

• Ability to work proactively with high level of service
• Strong IT skills including MS Word, Excel, and PowerPoint
• Good numeracy and literacy with attention to detail

Responsibilities

• Perform general administrative duties and provide support to the Underwriting team.
• Assist external users with registration, platform usage and account management.
• Manage online mailbox, route emails appropriately and maintain filing systems.
• Support User Acceptance Testing of changes to internal systems and external platforms.
• Raise tickets with support teams and ensure timely resolution.
• Coordinate with finance and underwriters to resolve accounting queries.
• Produce ad hoc reports for data teams.
• Complete administrative tasks including filing correspondence and forms.
• Schedule meetings, interviews, events and manage calendars.
• Prepare business correspondence using standard software.
• Maintain client folders with minimal data-entry errors.

Skills

Interpersonal skills

Communication skills

Numeracy

Literacy

Time management

Attention to detail

Education

GCSE Maths and English (A*- C)

A-levels preferred

Tools

Microsoft Word

Excel

PowerPoint

Job description

Howden Group is seeking an Administrative Assistant to perform general administrative duties and support the Underwriting team. You will handle policy-related tasks, maintain the online mailbox, assist with registrations and compliance checks, and coordinate with various departments to resolve inquiries.

The role requires strong IT skills (Word/Excel/PowerPoint), good numeracy and literacy, and a proactive approach to delivering excellent service.