Insurance Admin & Documentation Specialist

London Insurance Life; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Howden is seeking an Account Handler to provide administrative support to the CTIS team, focusing on prepare, issue, and maintain insurance policies and related docs. You will handle data entry, document management, and client communications within a hybrid London-based role.

The role emphasizes accuracy, compliance, and efficient processing of broking and renewal documents, with training provided for regulatory requirements and internal systems.

Qualifications

• Attention to detail with accurate document production and filing.
• Experience working in an administrative role within an office environment.
• Familiar with FCA regulations relevant to insurance intermediaries.

Responsibilities

• Assist in creation and production of documents and renewal contracts.
• Data entry and maintenance of records on company systems and Excel.
• Handle incoming enquiries from clients, insurers and third parties.
• Manage document management, archiving, and filing for the department.
• Support compliance with group policies and regulatory requirements.

Skills

Attention to detail

Teamwork

Prioritisation

Communication skills

IT skills (MS Word/Excel/PowerPoint)

FCA regulations knowledge

Office environment experience

Education

GCSEs including English

CLAIT or Word processing qualification

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Howden is seeking an Account Handler to provide administrative support to the CTIS team, focusing on prepare, issue, and maintain insurance policies and related docs. You will handle data entry, document management, and client communications within a hybrid London-based role.

The role emphasizes accuracy, compliance, and efficient processing of broking and renewal documents, with training provided for regulatory requirements and internal systems.