Client Services & Operations Support – Hybrid Role

Howden Group; West of England; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Reasonable adjustments

Job summary

Howden Group is seeking a detail-oriented administrator to support Client Service and Operations. You will manage pre-renewal tasks, post-renewal processing, and key data trails to ensure accuracy and timely client service.

Ideal candidates have GCSEs including Maths and English, strong MS Office skills, and an eye for detail. Training will be provided for insurance processes, with hybrid working and opportunities to grow within a global team.

Qualifications

• GCSEs including Mathematics and English Language essential.
• Proficient in MS Office software (Word, Excel, etc.).
• Strong attention to detail and accuracy in documentation.

Responsibilities

• Carry out pre-renewal tasks and create robust document trails.
• Provide post-renewal service to finalise client placement and related actions.
• Assist with mid-term adjustments and prepare claims reports.
• Respond to department and client requests in a timely manner.
• Maintain data quality and ensure compliance with policies.

Skills

Attention to detail

Communication skills

Prioritisation

Organisational skills

Teamwork

Education

GCSEs including Mathematics and English Language

CII qualifications (preferred)

Tools

MS Office

Excel

Word

Job description

Howden Group is seeking a detail-oriented administrator to support Client Service and Operations. You will manage pre-renewal tasks, post-renewal processing, and key data trails to ensure accuracy and timely client service.

Ideal candidates have GCSEs including Maths and English, strong MS Office skills, and an eye for detail. Training will be provided for insurance processes, with hybrid working and opportunities to grow within a global team.