Insurance Account Manager — Grow a 250-Client Portfolio

Arthur J. Gallagher & Co. (AJG); Brierley Hill; On-site; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career development

Collaborative culture

Global/local impact

Job summary

Gallagher is seeking an Account Manager for our Brierley Hill office. You will own a portfolio of ~250 customers, delivering tailored insurance solutions and expert guidance to optimise retention and growth.

In this role you will source suitable products, coordinate with third-party insurers, and support renewals with mid-term adjustments. Excellent advisory and communication skills, plus a proactive, independent work style, are essential.

Qualifications

• Commercial insurance experience is essential.
• High level of technical acumen across a wide range of business sectors and classes of insurance.
• Excellent advisory and communication skills, with the ability to build strong rapport with clients.
• Strong planning, analytical, and risk awareness skills.
• Proven ability to upsell and identify growth opportunities.
• Competence in quality and conduct, with a focus on delivering outstanding customer outcomes.
• Ability to work independently and manage your own workload effectively.
• Eligible to work in the UK.

Responsibilities

• Managing a portfolio of circa 250 customers, ensuring their needs are met with the highest level of service.
• Sourcing the most appropriate products and placement solutions to meet customer requirements.
• Delivering excellent customer outcomes by providing expert advice and guidance.
• Assisting in the renewal process, gathering information and documentation for existing customers regarding renewals and mid-term adjustments.
• Following up on new and existing renewal business quotations and identifying alternative quotes for customers.
• Liaising regularly with third-party insurers and ensuring all data is accurately recorded in the system.
• Identifying opportunities to upsell and grow the portfolio while maintaining a strong focus on quality and compliance.

Skills

Commercial insurance

Technical knowledge

Advisory skills

Analytical thinking

Upselling ability

Workload management

UK work eligibility

Job description

Gallagher is seeking an Account Manager for our Brierley Hill office. You will own a portfolio of ~250 customers, delivering tailored insurance solutions and expert guidance to optimise retention and growth.

In this role you will source suitable products, coordinate with third-party insurers, and support renewals with mid-term adjustments. Excellent advisory and communication skills, plus a proactive, independent work style, are essential.