Insurance Account Executive

Prince Personnel Limited; Telford; On-site; GBP 35,000 - 40,000; Full time

Job summary

Prince Personnel Limited is recruiting an Insurance Account Executive in Telford for a permanent, full-time role. The successful candidate will manage a portfolio of commercial clients, handle renewals, and identify opportunities to support clients with their insurance and risk management needs.

You will build strong client relationships, deliver excellent service, and work with insurers to obtain suitable cover. A UK driving licence and insurance experience are essential for this position.

Qualifications

• Experience in general insurance is essential.
• Strong understanding of commercial insurance products and policy administration.
• Proven ability to build and maintain client relationships and manage accounts.
• Excellent communication, both over the phone and in person.
• Self-motivated and proactive with strong time management and organisational skills.
• Able to work independently and as part of a team with good judgement.
• Experience in financial services is advantageous.
• Full UK driving licence.

Responsibilities

• Build, develop and maintain relationships with existing clients, acting as trusted adviser and primary contact.
• Conduct policy reviews and renewal discussions to ensure appropriate cover.
• Identify and develop opportunities for new business across insurance and risk management.
• Manage and service a portfolio of commercial client accounts, handling requirements professionally.
• Process amendments, renewals and related documentation within timescales.
• Respond to client enquiries with knowledgeable and professional advice.
• Collaborate with insurers to secure suitable cover and solutions.
• Cross-sell additional products to enhance client protection.
• Maintain accurate client records, prepare reports and ensure regulatory compliance.
• Ensure activities comply with industry regulations and company procedures.

Skills

General insurance

Commercial insurance

Client management

Communication skills

Organisation

Time management

Team player

Problem solving

Attention to detail

Driving licence

Job description

Insurance Account Executive

£35,000 - £40,000 Plus Commission

Telford

Permanent

Monday to Friday 9am to 5.30pm 37.5 hours per week

An exciting opportunity has arisen for an experienced Account Executive to join a well-established and highly respected organisation operating within the insurance and financial services sector. This is an excellent opportunity for an insurance professional who enjoys building long-term client relationships, delivering exceptional service, and identifying opportunities to support clients with their insurance and risk management needs.

Working with a diverse portfolio of commercial clients, you will act as a trusted point of contact, providing expert guidance and ensuring clients receive a high standard of service throughout the life of their policies. The successful candidate will bring previous experience within the general insurance industry and be confident managing client accounts, handling renewals, and supporting business growth through both account development and new business generation.

Key Responsibilities:

• Build, develop, and maintain strong relationships with existing clients, becoming a trusted adviser and primary point of contact.
• Conduct regular policy reviews and renewal discussions, ensuring clients have appropriate and effective insurance cover in place.
• Identify and develop opportunities for new business across insurance, financial services, and risk management solutions.
• Manage and service an allocated portfolio of commercial client accounts, ensuring all client requirements are handled efficiently and professionally.
• Process policy amendments, adjustments, renewals, and associated documentation accurately and within agreed timescales.
• Respond to a wide range of client enquiries, providing knowledgeable and professional advice while maintaining excellent customer service standards.
• Work closely with colleagues and insurers to negotiate and secure suitable cover and solutions for clients.
• Identify opportunities to cross-sell and promote additional products and services that enhance client protection and meet evolving business needs.
• Maintain accurate client records, prepare reports, manage data, and produce relevant documentation in line with regulatory requirements.
• Ensure all activities are conducted in accordance with industry regulations, company procedures, and compliance standards.

Skills & Experience Required:

• Previous experience working within the general insurance industry is essential.
• Strong understanding of commercial insurance products, policy administration, renewals, and client account management.
• Proven ability to build and maintain strong professional relationships with clients and stakeholders.
• Excellent communication skills, with confidence engaging with clients both over the telephone and face-to-face.
• Self-motivated, proactive, and enthusiastic, with a strong commitment to delivering excellent customer outcomes.
• Strong organisational and time management skills, with the ability to prioritise a varied workload effectively.
• A collaborative team player who can also work independently and use initiative when required.
• Demonstrates sound judgement, problem-solving ability, professionalism, and a high level of attention to detail.
• Experience within financial services would be advantageous.
• Full UK driving licence.

Additional Information:

As part of the role, you will be expected to undertake ongoing professional development to maintain and enhance your industry knowledge and technical expertise. The position may also be subject to regulatory, financial, and background checks in accordance with industry and company requirements.

Reference: DE26974

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