Installations Coordinator

Chase Taylor Recruitment Ltd; Essex; On-site; GBP 26,000 - 32,000; Full time

Job summary

Chase Taylor Recruitment Ltd are sourcing an organised Installs Administrator to join a well-established team in Essex. You will coordinate daily schedules, manage survey and installation bookings, and maintain accurate records to ensure smooth operations.

With strong IT skills, attention to detail and a confident telephone manner, you will support the installation and surveying teams and provide first-class customer service throughout the process.

Qualifications

• Experience in administration, coordination or customer service roles.
• Highly organised with strong attention to detail.
• Confident written and verbal communication; professional telephone manner.
• Ability to manage multiple tasks in a busy environment.
• Strong IT skills, especially Excel and Office.

Responsibilities

• Organising and coordinating daily schedules for Contract Managers and surveyors.
• Booking and managing surveying appointments and installation visits.
• Maintaining accurate records of live jobs, appointments and project information.
• Managing online portals and ensuring all relevant information is kept up to date.
• Creating and maintaining client spreadsheets, trackers and reports using Microsoft Excel.
• Liaising with tenants, customers and clients by telephone to arrange appointments and provide updates.
• Monitoring and responding to a busy shared inbox; enquiries dealt with promptly.
• Coordinating with installers to ensure information, photos and updates are uploaded correctly.
• Communicating with Contract Managers, surveyors, installers and internal teams to ensure smooth progress.
• Ensuring information is passed between departments accurately and in a timely manner.
• Monitoring outstanding actions and following up where required.
• Supporting wider admin and operations team with general office duties.
• Maintaining high accuracy when processing job and customer information.

Skills

Administration experience

Coordination

Customer service

Attention to detail

Organisational skills

Tools

Microsoft Excel

Microsoft Office

IT skills

Job description

Chase Taylor Recruitment Ltd are sourcing an organised Installs Administrator to join a well-established team in Essex. You will coordinate daily schedules, manage survey and installation bookings, and maintain accurate records to ensure smooth operations.

With strong IT skills, attention to detail and a confident telephone manner, you will support the installation and surveying teams and provide first-class customer service throughout the process.