Inspiring Store Shift Leader: Flexible & Customer-Driven

Tesco UK; Liverpool; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK is hiring a Shift Lead to drive in-store operations and deliver excellent customer service. You will lead a team across different store areas, ensure smooth daily workflows, and role-model strong service for customers.

The role requires 18+ age, experience in fast-paced retail, and a commitment to inclusive, supportive team dynamics. Tesco UK emphasises flexible working and a diverse, welcoming environment.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong leadership and people-management skills.
• Clear communicator with across-store collaboration and customer focus.

Responsibilities

• Leading the store team to deliver a great in-store customer experience.
• Overseeing day-to-day operations with colleagues across all store areas.
• Coaching teammates, giving feedback and role modelling excellent service.
• Fostering inclusive, positive relationships to help colleagues perform at their best.
• In the absence of the Store Manager, confidently leading the store and making balanced decisions.

Skills

Team leadership

Customer service

Communication

Job description

Tesco UK is hiring a Shift Lead to drive in-store operations and deliver excellent customer service. You will lead a team across different store areas, ensure smooth daily workflows, and role-model strong service for customers.

The role requires 18+ age, experience in fast-paced retail, and a commitment to inclusive, supportive team dynamics. Tesco UK emphasises flexible working and a diverse, welcoming environment.