Inspiring Store Leader: People & Service Coach

Anthropologie Europe; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Discount off external gym memberships

Private Medical Insurance

Up to 40% employee discount at URBN品牌

Season ticket loan

Cycle to work scheme

Continued development support

Job summary

Anthropologie Europe in London seeks a Store Manager to drive a vibrant, customer-centric store culture and meet strategic goals. You will support the Store Manager in achieving sales, profitability and development targets while mentoring the team to deliver exceptional service.

You will recruit, train and coach managers, oversee operations, merchandising and community relationships to reflect the Anthropologic culture. Strong leadership and communication are essential.

Qualifications

• Experience leading a store team in a fast-paced, customer-focused retail environment.
• Proven ability to drive sales, payroll and stock loss performance.
• Track record of developing managers and staff to high performance.

Responsibilities

• Recruit, train and develop managers to boost daily productivity.
• Coach the management team to secure succession planning and growth.
• Lead performance development, appraisals and coaching while upholding standards.
• Maintain excellent customer service, store standards and product presentation.
• Drive store profitability, loss prevention and operational procedures.
• Collaborate with Visual and Store teams on merchandising and campaigns.

Skills

Management experience

Retail leadership

Customer service excellence

Performance coaching

Team development

POS systems

Tools

POS systems

Job description

Anthropologie Europe in London seeks a Store Manager to drive a vibrant, customer-centric store culture and meet strategic goals. You will support the Store Manager in achieving sales, profitability and development targets while mentoring the team to deliver exceptional service.

You will recruit, train and coach managers, oversee operations, merchandising and community relationships to reflect the Anthropologic culture. Strong leadership and communication are essential.