Insight Executive

TESCO UK; Welwyn Garden City; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

Tesco’s Insight Executive role focuses on understanding customer behaviour across online and digital channels to inform Tesco’s decisions and propositions. You will analyze data, tell compelling stories, and present insights that influence channel strategies and business growth.

Working with multiple data sources and collaborating with senior colleagues, you will develop customer propositions and deliver projects on time within budget.

Qualifications

• A passion for understanding customers; curiosity drives analysis.
• Interest in retail with a customer-first mindset and commercial awareness.
• Proactive mindset to spot opportunities and explore new areas.
• Ability to combine diverse data sources into clear stories.
• Strong analytical skills to interpret data and draw conclusions.
• Experience in an insight role or using insight to inform decisions.
• Ability to manage multiple projects and priorities simultaneously.
• Good understanding of insight methodologies and tools, with Excel & PowerPoint skills.
• Strong stakeholder management with evidence-based recommendations.

Responsibilities

• Using data and insight to tell compelling stories and actionable recommendations.
• Managing research and analytics requests aligned to business objectives.
• Bringing together data sources to generate customer, competitor and market insights.
• Supporting development and evaluation of customer propositions with senior colleagues.
• Delivering projects on time and within budget, presenting findings clearly.

Skills

Customer insight

Analytical mindset

Retail industry interest

Proactive mindset

Data storytelling

Multiple projects management

Insight methodologies

Stakeholder management

Data-driven recommendations

Tools

Excel

PowerPoint

Job description

The Insight team acts as the voice of the customer, helping Tesco make informed decisions that meet evolving customer needs across our channels. As an Insight Executive, you will support the understanding of customer behaviour across online and emerging digital channels, uncovering actionable insights that improve the customer experience and drive business growth. Through clear analysis and recommendations, you will help inform channel strategies, influence decision-making and support the development of customer propositions.

• Using data and insight to tell compelling stories, turning findings into clear, actionable recommendations for stakeholders across the business.
• Managing research and analytics requests, ensuring briefs are clear, focused and aligned to business objectives.
• Bringing together multiple data sources, including research, behavioural, panel and market data, to generate customer, competitor and market insights.
• Supporting the development and evaluation of customer propositions, working with senior colleagues to ensure decisions are insight-led.
• Delivering projects on time and within budget, presenting findings in a simple and engaging way that drives understanding and action.

• A passion for understanding customers and a naturally curious mindset.
• An interest in the retail industry, with a customer-first approach and strong commercial awareness.
• A proactive mindset, with the ability to spot opportunities and explore new areas of enquiry.
• The ability to combine multiple sources of data and insight into clear, engaging stories and presentations.
• Strong analytical skills, with the ability to interpret and draw conclusions from a range of data sources.
• Experience working in an insight role, or using insight to inform decision-making (e.g. planning, strategy, brand or agency roles).
• The ability to manage multiple projects and priorities simultaneously.
• A good understanding of insight methodologies and tools, alongside strong Excel and PowerPoint skills.
• Strong stakeholder management skills, with the ability to influence through clear, evidence-based recommendations.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you’re just kicking off your career, juggling passions, or navigating big life events, we’re here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application,click herefor more information. And if you’re interested in joining our team but don’t tick every box, dont let them hold your …