Customer Insight Strategist — Flexible Working

Tesco UK; Digswell; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

Tesco is seeking an Insight Executive to understand customer behaviour across online and digital channels, turning insights into actionable recommendations that influence channel strategies and drive business growth.

You will manage research requests, integrate multiple data sources, and present findings clearly to senior stakeholders to inform decisions and improve customer propositions.

Qualifications

• Experience in delivering insights that inform decision-making.
• Ability to combine multiple data sources into actionable recommendations.
• Familiarity with insight methodologies and tools.
• Strong stakeholder management skills and influencing through evidence-based recommendations.

Responsibilities

• Using data and insight to tell compelling stories, turning findings into clear, actionable recommendations for stakeholders across the business.
• Managing research and analytics requests, ensuring briefs are clear, focused and aligned to business objectives.
• Bringing together multiple data sources, including research, behavioural, panel and market data, to generate customer, competitor and market insights.
• Supporting the development and evaluation of customer propositions, working with senior colleagues to ensure decisions are insight-led.
• Delivering projects on time and within budget, presenting findings in a simple and engaging way that drives understanding and action.

Skills

Customer insights

Analytical thinking

Data storytelling

Stakeholder management

Project prioritization

Retail industry knowledge

Proactive mindset

Presentation skills

Tools

Excel

PowerPoint

Job description

Tesco is seeking an Insight Executive to understand customer behaviour across online and digital channels, turning insights into actionable recommendations that influence channel strategies and drive business growth.

You will manage research requests, integrate multiple data sources, and present findings clearly to senior stakeholders to inform decisions and improve customer propositions.