Customer Insight Strategist for Data-Driven Growth

Tesco PLC; Digswell; On-site; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Annual bonus up to 10% of base salary

25 days holiday + personal day

Retirement savings plan – Tesco 6%-10%

Job summary

Qualifications

• Experience in an insight role or using insight to inform decision-making (planning, strategy, brand, or agency roles).
• Strong stakeholder management with the ability to influence through evidence-based recommendations.
• Proficiency with Excel and PowerPoint for analysis and storytelling.

Responsibilities

• Using data and insight to tell compelling stories, turning findings into clear, actionable recommendations for stakeholders across the business.
• Managing research and analytics requests, ensuring briefs are clear, focused and aligned to business objectives.
• Bringing together multiple data sources, including research, behavioural, panel and market data, to generate customer, competitor and market insights.
• Supporting the development and evaluation of customer propositions, working with senior colleagues to ensure decisions are insight-led.
• Delivering projects on time and within budget, presenting findings in a simple and engaging way that drives understanding and action.
• A passion for understanding customers and a naturally curious mindset.
• An interest in the retail industry, with a customer-first approach and strong commercial awareness.
• A proactive mindset, with the ability to spot opportunities and explore new areas of enquiry.
• The ability to combine multiple sources of data and insight into clear, engaging stories and presentations.
• Strong analytical skills, with the ability to interpret and draw conclusions from a range of data sources.
• Experience working in an insight role, or using insight to inform decision-making (planning, strategy, brand or agency roles).
• The ability to manage multiple projects and priorities simultaneously.
• A good understanding of insight methodologies and tools, alongside strong Excel and PowerPoint skills.
• Strong stakeholder management skills, with the ability to influence through clear, evidence-based recommendations.

Skills

Analytical skills

Stakeholder management

Excel

PowerPoint

Job description