Insight Executive

Tesco PLC; Digswell; On-site; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Annual bonus up to 10% of base salary

25 days holiday + personal day

Retirement savings plan – Tesco 6%-10%

Job summary

Qualifications

• Experience in an insight role or using insight to inform decision-making (planning, strategy, brand, or agency roles).
• Strong stakeholder management with the ability to influence through evidence-based recommendations.
• Proficiency with Excel and PowerPoint for analysis and storytelling.

Responsibilities

• Using data and insight to tell compelling stories, turning findings into clear, actionable recommendations for stakeholders across the business.
• Managing research and analytics requests, ensuring briefs are clear, focused and aligned to business objectives.
• Bringing together multiple data sources, including research, behavioural, panel and market data, to generate customer, competitor and market insights.
• Supporting the development and evaluation of customer propositions, working with senior colleagues to ensure decisions are insight-led.
• Delivering projects on time and within budget, presenting findings in a simple and engaging way that drives understanding and action.
• A passion for understanding customers and a naturally curious mindset.
• An interest in the retail industry, with a customer-first approach and strong commercial awareness.
• A proactive mindset, with the ability to spot opportunities and explore new areas of enquiry.
• The ability to combine multiple sources of data and insight into clear, engaging stories and presentations.
• Strong analytical skills, with the ability to interpret and draw conclusions from a range of data sources.
• Experience working in an insight role, or using insight to inform decision-making (planning, strategy, brand or agency roles).
• The ability to manage multiple projects and priorities simultaneously.
• A good understanding of insight methodologies and tools, alongside strong Excel and PowerPoint skills.
• Strong stakeholder management skills, with the ability to influence through clear, evidence-based recommendations.

Skills

Analytical skills

Stakeholder management

Excel

PowerPoint

Job description

The Insight team acts as the voice of the customer, helping Tesco make informed decisions that meet evolving customer needs across our channels. As an Insight Executive, you will support the understanding of customer behaviour across online and emerging digital channels, uncovering actionable insights that improve the customer experience and drive business growth. Through clear analysis and recommendations, you will help inform channel strategies, influence decision-making and support the development of customer propositions. You will be responsible for

• Using data and insight to tell compelling stories, turning findings into clear, actionable recommendations for stakeholders across the business.
• Managing research and analytics requests, ensuring briefs are clear, focused and aligned to business objectives.
• Bringing together multiple data sources, including research, behavioural, panel and market data, to generate customer, competitor and market insights.
• Supporting the development and evaluation of customer propositions, working with senior colleagues to ensure decisions are insight-led.
• Delivering projects on time and within budget, presenting findings in a simple and engaging way that drives understanding and action.
• A passion for understanding customers and a naturally curious mindset.
• An interest in the retail industry, with a customer-first approach and strong commercial awareness.
• A proactive mindset, with the ability to spot opportunities and explore new areas of enquiry.
• The ability to combine multiple sources of data and insight into clear, engaging stories and presentations.
• Strong analytical skills, with the ability to interpret and draw conclusions from a range of data sources.
• Experience working in an insight role, or using insight to inform decision-making (e.g. planning, strategy, brand or agency roles).
• The ability to manage multiple projects and priorities simultaneously.
• A good understanding of insight methodologies and tools, alongside strong Excel and PowerPoint skills.
• Strong stakeholder management skills, with the ability to influence through clear, evidence-based recommendations.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It's part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain's Top Employers again this year. We’re the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers.

Benefits

• Annual bonus scheme of up to 10% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• Retirement savings plan - save between 6% - 10% and Tesco will contribute 1.5 times this amount.
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.