Insight Executive

Tesco UK; Digswell; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

Tesco is seeking an Insight Executive to understand customer behaviour across online and digital channels, turning insights into actionable recommendations that influence channel strategies and drive business growth.

You will manage research requests, integrate multiple data sources, and present findings clearly to senior stakeholders to inform decisions and improve customer propositions.

Qualifications

• Experience in delivering insights that inform decision-making.
• Ability to combine multiple data sources into actionable recommendations.
• Familiarity with insight methodologies and tools.
• Strong stakeholder management skills and influencing through evidence-based recommendations.

Responsibilities

• Using data and insight to tell compelling stories, turning findings into clear, actionable recommendations for stakeholders across the business.
• Managing research and analytics requests, ensuring briefs are clear, focused and aligned to business objectives.
• Bringing together multiple data sources, including research, behavioural, panel and market data, to generate customer, competitor and market insights.
• Supporting the development and evaluation of customer propositions, working with senior colleagues to ensure decisions are insight-led.
• Delivering projects on time and within budget, presenting findings in a simple and engaging way that drives understanding and action.

Skills

Customer insights

Analytical thinking

Data storytelling

Stakeholder management

Project prioritization

Retail industry knowledge

Proactive mindset

Presentation skills

Tools

Excel

PowerPoint

Job description

The Insight team acts as the voice of the customer, helping Tesco make informed decisions that meet evolving customer needs across our channels. As an Insight Executive, you will support the understanding of customer behaviour across online and emerging digital channels, uncovering actionable insights that improve the customer experience and drive business growth. Through clear analysis and recommendations, you will help inform channel strategies, influence decision-making and support the development of customer propositions.

• Using data and insight to tell compelling stories, turning findings into clear, actionable recommendations for stakeholders across the business.
• Managing research and analytics requests, ensuring briefs are clear, focused and aligned to business objectives.
• Bringing together multiple data sources, including research, behavioural, panel and market data, to generate customer, competitor and market insights.
• Supporting the development and evaluation of customer propositions, working with senior colleagues to ensure decisions are insight-led.
• Delivering projects on time and within budget, presenting findings in a simple and engaging way that drives understanding and action.

• A passion for understanding customers and a naturally curious mindset.
• An interest in the retail industry, with a customer-first approach and strong commercial awareness.
• A proactive mindset, with the ability to spot opportunities and explore new areas of enquiry.
• The ability to combine multiple sources of data and insight into clear, engaging stories and presentations.
• Strong analytical skills, with the ability to interpret and draw conclusions from a range of data sources.
• Experience working in an insight role, or using insight to inform decision-making (e.g. planning, strategy, brand or agency roles).
• The ability to manage multiple projects and priorities simultaneously.
• A good understanding of insight methodologies and tools, alongside strong Excel and PowerPoint skills.
• Strong stakeholder management skills, with the ability to influence through clear, evidence-based recommendations.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application,click herefor more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.