Insight & Analytics Analyst, E-commerce ROI

Carnival Corporation & plc; England; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Discounted cruising

25 days leave

Recognition prizes

Office events

Learning & development

Employee networks

Wellbeing programmes

Health cash plan

Digital GP

Life assurance

Parental leave

Employee shares plan

Electric car scheme

Cycle to work

Onsite restaurant

Discount portal

Pension scheme

Friendly welcome

Job summary

Carnival UK is seeking an Analyst, Insight and Analytics to turn digital performance, customer behaviour and testing data into actionable insights that improve online guest journeys and commercial results.

You will maintain reporting, support testing and personalisation initiatives, and analyse complex datasets to guide customer acquisition, retention and revenue growth. Strong Python/R skills and a detail-oriented mindset are essential.

Qualifications

• Experience analysing and interpreting data to support business decision-making.
• Ability to derive meaningful insights from diverse and complex data sources.
• Working knowledge of analytical programming tools such as Python and/or R.
• Experience producing reports, dashboards and performance analysis for business stakeholders.
• Strong attention to detail with the ability to manage data accurately and maintain robust documentation.
• Excellent communication skills with the ability to present technical findings to varied audiences.

Responsibilities

• Deliver ROI analyses for marketing and commercial initiatives using econometrics, testing and reach, cost and quality analysis.
• Analyse data from multiple sources to identify trends and support trading, commercial and operational decisions.
• Develop, maintain and distribute regular performance reports and dashboards with meaningful commentary.
• Maintain insight repositories, research libraries and testing schedules for department-wide access.
• Support ad-hoc projects and deep-dive analyses, collaborating with analysts and stakeholders.
• Perform other duties as assigned.

Job description

Carnival UK is seeking an Analyst, Insight and Analytics to turn digital performance, customer behaviour and testing data into actionable insights that improve online guest journeys and commercial results.

You will maintain reporting, support testing and personalisation initiatives, and analyse complex datasets to guide customer acquisition, retention and revenue growth. Strong Python/R skills and a detail-oriented mindset are essential.