E-commerce Insight & Analytics Analyst

Carnival UK (P&O Cruises & Cunard); Southampton; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

25 days leave

Learning & development

Health plan

Pension scheme

Onsite restaurant

Job summary

Carnival UK (P&O Cruises & Cunard) is seeking an Analyst, Insight and Analytics to turn digital performance, customer behaviour and testing data into clear insight that improves online guest journey, conversion and revenue growth.

You will maintain reports, support testing and personalisation, and analyse complex data sets to provide evidence-based recommendations. Collaboration with analysts and stakeholders across the organisation is essential.

Qualifications

• Experience analysing and interpreting data to support business decision-making.
• Ability to derive meaningful insights from diverse data sources.
• Excellent communication skills to present technical findings to varied audiences.

Responsibilities

• Deliver ROI analysis for marketing and commercial initiatives.
• Analyse data from multiple sources to identify trends and support decision-making.
• Develop, maintain and distribute regular performance reports and dashboards with commentary.
• Maintain insight repositories, research libraries and testing schedules.
• Support ad-hoc projects, deep-dive analyses and data preparation activities.
• Perform other duties as assigned.

Skills

Data analysis

Data interpretation

Communication

Dashboarding

Tools

Python

R

Job description

Carnival UK (P&O Cruises & Cunard) is seeking an Analyst, Insight and Analytics to turn digital performance, customer behaviour and testing data into clear insight that improves online guest journey, conversion and revenue growth.

You will maintain reports, support testing and personalisation, and analyse complex data sets to provide evidence-based recommendations. Collaboration with analysts and stakeholders across the organisation is essential.