Inside Sales Pro: Grow Services for Critical Infrastructure

Vertiv Group; Southampton; On-site; GBP 28,000 - 46,000; Full time

Benefits offered by this job

Competitive incentive structure

Career development opportunities

Job summary

Vertiv, a global provider of critical digital infrastructure, is seeking an Inside Sales professional to manage and grow a portfolio of customer accounts in Southampton. You will build strong relationships, respond to enquiries, develop service proposals and identify opportunities to expand the solutions and services Vertiv offers.

You will work with customers and internal teams across the sales process, from opportunity identification and proposal development through to securing orders.

Qualifications

• Previous experience in inside sales, sales, account management or another commercially focused role.
• Experience or knowledge of thermal management, power, MES, critical infrastructure or a related technical environment would be advantageous.
• Strong written and verbal communication skills.
• A confident and proactive approach to engaging with customers.
• Good organisational skills with the ability to manage multiple customers and opportunities.
• Ability and willingness to learn Vertiv's products, services, systems and sales processes.
• Comfortable working with CRM and other sales systems.

Responsibilities

• Manage and develop assigned customer accounts, working towards agreed revenue targets.
• Build strong customer relationships and identify opportunities to grow service revenue.
• Respond to inbound customer enquiries and proactively engage customers to identify new opportunities.
• Prepare and follow up on service proposals, quotations and sales opportunities.
• Identify opportunities to upsell and cross-sell relevant Vertiv services and solutions.
• Create, manage and accurately maintain opportunities and quotations within the CRM system.
• Keep customer and opportunity information up to date, including wins, losses and cancellations.
• Secure customer orders and ensure information is accurately processed for invoicing.
• Act as an advocate for the customer, working with internal teams to resolve queries and provide the right technical or commercial support.
• Develop a strong understanding of Vertiv's products and service offerings through formal training and on-the-job experience.
• Support additional commercial activities as required.

Skills

Communication skills

Customer relationship management

Organizational skills

Proactive approach

Tools

CRM software

Job description

Vertiv, a global provider of critical digital infrastructure, is seeking an Inside Sales professional to manage and grow a portfolio of customer accounts in Southampton. You will build strong relationships, respond to enquiries, develop service proposals and identify opportunities to expand the solutions and services Vertiv offers.

You will work with customers and internal teams across the sales process, from opportunity identification and proposal development through to securing orders.