Inside Sales Manager(Team leader)

CitySprint; Warwick; On-site; GBP 31,000 - 43,000; Full time

Job summary

An established industry player is seeking a dynamic Inside Sales Manager to lead a team in Warwick. This role involves maximizing performance, driving growth, and ensuring customer satisfaction through effective leadership and strategic planning. The ideal candidate will thrive in a fast-paced environment, demonstrating adaptability and a customer-centric approach. With a focus on developing new business and retaining existing clients, you will play a key role in shaping the future of sales within the organization. If you're passionate about leading teams and achieving targets, this opportunity is perfect for you.

Benefits

Impressive holiday allowance

Additional day off for birthday

Death in Service allowance

Enhanced Maternity and Paternity leave

Health and wellness program

High-street discounts

Interest-free season ticket loans

Qualifications

• Proven ability to quickly learn new applications and processes.
• Strong focus on customer and colleague satisfaction.
• Experience managing a team effectively.

Responsibilities

• Maximize performance and deliver against budget for the business.
• Ensure adherence to workflow processes and KPIs.
• Produce analytics for the Account Director.

Skills

Leadership Skills

Customer Focus

Time Management

Adaptability

Team Management

Tools

Salesforce

Job description

Join to apply for the Inside Sales Manager(Team leader) role at CitySprint

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Join to apply for the Inside Sales Manager(Team leader) role at CitySprint

Inside Sales Manager | Warwick | Permanent

Location: Warwick

Salary: £31,290 - £42,684

Hours:37.5 hours, Monday to Friday

Benefits and perks:

• An impressive holiday allowance that rises in line with your years of service.
• Additional day off for your birthday so you can celebrate in style.
• Death in Service allowance to ensure your loved ones are provided for in the event of tragedy.
• Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave.
• Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school or moving home.
• Look after your wellbeing with access to a health and wellness program.
• Make the most of ‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards.
• Our ride to work scheme means you can keep fit while saving money – what’s not to like?
• Travel for cheaper with interest free season ticket loans (available after a years’ service).
  
  
  

Who are we?

CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already.

Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before!

Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch talent to ensure we continue growing and improving every day.

This is where YOU come in!

What will I be doing?

Your role will be to maximise performance and deliver against budget for the business. To take ownership of all associated processes, KPI’s and deliverables within the SME day to day function. Ensure that the highest standards are adhered to and in line with the company core values, demonstrating a true customer centric focus by delivering the overall retention and growth targets across your respective team.

Role & Responsbilities within the Inside Sales Manager role:

• You will be focused and responsible for delivering against your teams target for new business, retention, portfolio development and appointments set for TMs.
• You will ensure that your team is appropriately resourced while meeting agreed KPIs and revenue targets, and will act as a support function for your colleagues.
• You will be responsible for ensuring adherence to workflow processes, ensuring that all activity is logged within Salesforce.
• You will be required to produce analytics for the Account Director and demonstrate adherence to all KPIs. You will also be responsible for securing new business to help support the team achieve targets.
• Manage and review the quality of outbound engagement through regular monitoring ensuring CitySprint brand integrity
• Verify that all outbound customer engagement standards, maintaining accurate records of activity & communication; across all systems are met
  
  
  

The key skills needed for the role include:

• Proven ability to quickly learn new applications, processes, and procedures
• Be adaptable within a fast-paced environment, embracing change for the benefit of Customers and colleagues alike
• Personable and approachable with absolute focus on Customer and Colleague alike
• Using leadership skills to encourage, motivate and build team spirit in line with CitySprint Visions & Value
• Demonstrates effective time management skills and meets deadlines
• Self-motivation and ambition to succeed
• Managing a team of executive
  
  
  

The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.

If this Inside Sales Manager sounds like you, we really want to hear from you! Please don’t delay, send us your CV and covering letter outlining why you're the best person for the job.

We do not require the assistance of agencies with this vacancy – thank you in advance

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Transportation, Logistics, Supply Chain and Storage

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