Inside Sales Executive

Unicorn Group; Lisburn; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

33 days annual leave

Onsite gym

Free onsite parking

Income protection policy

Easy accessibility by public transport

Job summary

Unicorn Group is recruiting an Inside Sales Executive for Unicorn Flooring in Lisburn, Northern Ireland. The role focuses on identifying and converting new business, handling inbound enquiries, and following up on leads using HubSpot CRM.

We are looking for at least 1 year in inside sales or telesales, with experience in B2B environments. Onsite role with a target-driven, customer-focused approach and strong team collaboration.

Qualifications

• Minimum 1 year in inside sales/telesales.
• Experience in B2B sales.
• Familiarity with HubSpot CRM is beneficial; training provided.

Responsibilities

• Proactively identify and contact new business prospects including commercial customers.
• Follow up on leads via HubSpot and manage tasks to drive sales.
• Engage with potential customers to identify needs and recommend flooring solutions.
• Handle inbound/outbound calls and emails with speed and professionalism.
• Maintain accurate records of interactions and sales opportunities in HubSpot.
• Collaborate with sales and customer service for a consistent customer experience.
• Support ad hoc administrative duties as required.

Skills

Customer-focused communication

Target-driven

Team player

Tools

HubSpot

Job description

Full-time, 37.5hours per week, based onsite 09:00-17:00 Monday - Friday

£28k per annum plus up to £2k performance related bonus

The Unicorn Group is a dynamic manufacturing business based in Lisburn, Northern Ireland. There are four companies within Unicorn Group operating across different industries and we supply a diverse range of products to global markets.

THE ROLE

We're seeking a proactive, target driven and personable Inside Sales Executive to join our existing sales team within Unicorn Flooring, a Unicorn Group company specialising in high-quality PVC flooring solutions.

This is a target-driven role focused on identifying and converting new business opportunities alongside managing inbound enquiries and following up on leads at various stages of the sales process, using our CRM system, HubSpot. You'll play a key role in converting interest into sales, supporting our Business Development Manager and ensuring a smooth and professional customer experience throughout.

KEY DUTIES AND RESPONSIBILITIES

• Proactively identify and contact new business prospects from a target list, with a focus on commercial customers including floor fitters, motor trade, and light industrial businesses
• Follow up on leads and sales tasks assigned through HubSpot, ensuring timely and effective communication and execution of tasks
• Proactively engage with potential customers to identify needs and recommend suitable flooring solutions
• Provide excellent customer service by handling inbound and outbound calls, emails and other messaging platforms (What's App/FB messenger) with professionalism and speed
• Provide basic product information and resolve queries or elevate where necessary
• Maintain accurate records of interactions and sales opportunities in HubSpot
• Collaborate with the wider sales and customer service teams to ensure a consistent and positive customer experience
• Support other ad hoc administrative duties as required.

LEVEL OF QULAIFICATION AND EXPERIENCE REQUIRED

• At least 1 years' experience in an inside sales/telesales role, with a strong track record of handling outbound new business calls and inbound enquiries to drive sales and customer engagement
• Familiarity with CRM systems such as HubSpot would be beneficial however full training will be provided
• Experience working with product-based businesses or in B2B sales

THE IDEAL CANDIDATE

• Confident communicator with a friendly, persuasive telephone manner
• Comfortable working towards targets or KPIs
• Organised, detail-oriented and able to manage multiple tasks efficiently
• A team player with a proactive and positive approach to work

WHAT WE OFFER

• 33 days annual leave increasing to 35 days after completion of 2 years' service.
• Onsite gym open from 6am-11pm, Monday - Friday.
• Free onsite parking.
• Income Protection Policy to provide percentage of salary in the event of long-term sickness*.
• Easy access from Lambeg railway station, M1 Motorway and Belfast City Centre.
• Death in service benefit of 4 times annual salary*.
• Onsite EV charging.

Further information about Unicorn Group is available on our website: www.unicorn-group.com Unicorn Group reserve the right to enhance the essential / desirable criteria in order to facilitate shortlisting if required.

*Eligibility criteria apply

At Unicorn Group, we provide equal opportunities and are committed to the principle of equality regardless of race, colour, ethnic or national origin, religious belief, political opinion or affiliation, sex, marital status, sexual orientation, gender reassignment, age or disability.

Should you require any reasonable adjustments throughout our recruitment process, please don't hesitate to let us know.

Visa sponsorship is not available in connection with this vacancy.