Inside Sales Executive

Rhenus SE & Co.; Bradford; Presencial; GBP 26.000 - 42.000; Jornada completa

Descripción de la vacante

Rhenus SE & Co. in Bradford is seeking a proactive Sales Support professional to engage prospective customers by phone, qualify their freight and logistics needs, and help grow a portfolio of accounts.

You will arrange meetings for Business Development Managers, track opportunities in the CRM, and work toward defined activity and revenue targets while developing your knowledge of the logistics market.

Formación

• Confident communicator with the ability to build rapport over the phone.
• Good listening and questioning skills to understand customer requirements.
• Well organised with attention to detail and the ability to manage multiple tasks.
• Comfortable working towards targets and delivering results.
• Able to work independently and as part of a team.

Responsabilidades

• Make outbound calls to prospective customers using the data and leads provided.
• Speak with businesses to understand their freight and logistics requirements.
• Identify potential sales opportunities and gather key customer information.
• Arrange meetings for Business Development Managers with suitable prospects.
• Follow up on leads from marketing campaigns and other internal sources.
• Manage and grow your own set of customer accounts, providing quotations and follow-ups.
• Keep customer records and sales opportunities up to date in our CRM, reviewing your pipeline regularly.
• Work towards agreed activity, meeting and sales targets.

Conocimientos

Confident communicator

Target driven

Organised with attention to detail

Team player

Strong customer focus

IT-savvy / CRM usage

Educación

GCSE English and Maths (Grades 4/C+)

Herramientas

Microsoft Dynamics CRM

Microsoft Office (Outlook, Word, Excel)

Descripción del empleo

What You Can Expect :Make outbound calls to prospective customers using the data and leads provided.Speak with businesses to understand their freight and logistics requirements.Identify potential sales opportunities and gather key customer informationArrange meetings for Business Development Managers with suitable prospects.Brief Business Development Managers ahead of meetings, ensuring they have the information they need about the customer and opportunity.Follow up on leads from marketing campaigns and other internal sources.Manage and grow your own set of customer accounts, providing and following up and quotations.Work with colleagues across the business to provide customers with the right solutions and pricing.Keep customer records and sales opportunities up to date in our CRM, regularly reviewing your pipeline and identifying opportunities that may be suitable for handover to a Business Development Manager.Work towards agreed activity, meeting and sales targets.Take part in team meetings, training sessions and one-to-one reviews to support your development.Learn about Rhenus services, the logistics industry and the sales process to build your knowledge and confidence.Work towards agreed activity and sales targets, with performance measured through call activity, meetings booked, opportunities created and gross profit generated.What You Bring:Confident communicator with the ability to build rapport and engage with customers over the phone.Positive, motivated and willing to learn.Good listening and questioning skills, with the ability to understand customer requirements.Well organised, with good attention to detail and the ability to manage multiple tasks.Comfortable working towards targets and delivering results.Strong customer focus and a professional approach.Able to work independently and as part of a team.Good IT skills and the ability to learn new systems quickly.Desirable· Experience in freight forwarding, logistics, shipping or another business-to-business (B2B) sales or customer-facing role.Basic understanding of air and ocean freight, including FCL, LCL and Incoterms.Experience using Microsoft Dynamics or a similar CRM system.GCSE (or equivalent) in English and Mathematics (Grade 4/C or above).·Good standard of written and verbal communication.Competent user of Microsoft Office applications, including Outlook, Word and Excel