Inside Sales Admin – Full Time – Chesterfield

Catering; Chesterfield; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Structured working hours

Team and growth opportunities

Job summary

Catering is seeking an Internal Sales Administrator in Chesterfield to join a busy, customer‑focussed team. This permanent, full‑time role offers a competitive salary and structured hours, Monday to Friday, 8:30am–5:00pm.

You will manage incoming queries by phone and email, process orders, advise on product ranges, and help develop existing accounts. The role also involves preparing quotations, supporting cross‑selling, and coordinating with the external sales team to drive growth.

Qualifications

• Experience in a sales support, internal sales or customer account role.
• Confident communicating with customers and building relationships.
• Proactive, commercial approach to identifying sales opportunities.
• Highly organized with strong attention to detail.
• Comfortable in a fast-paced environment with multiple priorities.
• Good IT skills, including CRM and Microsoft Office.

Responsibilities

• Manage incoming customer queries via phone and email, processing and confirming orders accurately.
• Advise customers on product ranges, availability and lead times.
• Identify opportunities to enhance orders through cross-selling and product recommendations.
• Build and develop relationships with existing customers to maximise account potential.
• Prepare and follow up on quotations, working to convert enquiries into confirmed business.
• Monitor open orders and resolve issues that may impact delivery timelines.
• Maintain accurate records and ensure systems are updated with relevant customer information.
• Work closely with the external sales team to support wider account development.

Skills

Sales support

Customer communication

CRM systems

Microsoft Office

Attention to detail

Tools

CRM software

MS Office

Job description

Internal Sales Administrator required for new permanent job opportunity ,Chesterfield £28000 (dependent on experience)

Permanent | Full-time (Monday to Friday, 8:30am - 5:00pm)

Your new companyA well-established and growing organisation is seeking a driven Internal Sales Administrator to join their Sheffield-based team. This is an excellent opportunity to work within a fast-paced, customer-focused environment, supporting both existing client relationships and wider commercial growth.

Your responsibilities will include:

• Managing incoming customer queries via phone and email, processing and confirming orders accurately
• Advising customers on product ranges, availability and lead times
• Identifying opportunities to enhance orders through cross-selling and product recommendations
• Building and developing relationships with existing customers to maximise account potential
• Preparing and following up on quotations, working to convert enquiries into confirmed business
• Monitoring open orders and proactively resolving any issues that may impact delivery timelines
• Maintaining accurate records and ensuring systems are updated with relevant customer information
• Working closely with the external sales team to support wider account development
• Providing feedback on market activity, pricing and customer trends

What you'll need to succeed

• Have previous experience in a sales support, internal sales or customer account role
• Be confident communicating with customers and building strong working relationships
• Demonstrate a proactive and commercial approach to identifying sales opportunities
• Be highly organised with strong attention to detail
• Be comfortable working in a fast-paced environment and managing multiple priorities
• Have good IT skills, including experience with CRM systems and Microsoft Office

What you'll get in return

• Competitive salary of £28000 depending on experience
• Full-time, permanent position with structured working hours
• Opportunity to join a supportive and collaborative team