Inpatient Dispensary Reception Specialist

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 23,000 - 27,000; Full time

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking an enthusiastic Assistant Technical Officer to join our busy Inpatient Dispensary as a Reception Coordinator. You will be the first point of contact for patients, visitors and staff, delivering excellent customer service at the reception hatch and helping ensure the dispensary runs smoothly.

Key duties include handling prescriptions, coordinating stock deliveries, loading items into the dispensary robot, and maintaining accurate

Qualifications

• Excellent customer service and communication skills.
• Experience in reception or front-desk roles.
• Ability to handle prescriptions and stock in a fast-paced environment.
• Accurate record-keeping and attention to detail.

Responsibilities

• Greet patients and visitors at the Inpatient Dispensary reception.
• Receive and process prescriptions and outpatient charges.
• Handle telephone queries professionally and promptly.
• Assist with stock management, deliveries and storage.
• Support loading stock into the dispensary robot and maintain accuracy.

Skills

Customer service

Reception duties

Communication skills

Education

Relevant front-desk/administrative experience

Job description

Cambridge University Hospitals NHS Foundation Trust is seeking an enthusiastic Assistant Technical Officer to join our busy Inpatient Dispensary as a Reception Coordinator. You will be the first point of contact for patients, visitors and staff, delivering excellent customer service at the reception hatch and helping ensure the dispensary runs smoothly.

Key duties include handling prescriptions, coordinating stock deliveries, loading items into the dispensary robot, and maintaining accurate