Inpatient Bookings Coordinator | Gym Membership & More

Nuffield Health Newcastle Hospital; Newcastle upon Tyne; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts and pension options

Job summary

Newcastle Hospital is seeking a proactive Bookings Administrator to join Nuffield Health Newcastle Hospital. You will manage high volumes of email requests from referrals to appointments, ensuring timely bookings and accurate data in our systems.

With NVQ Level 2 in Business and Administration (or equivalent) and customer‑facing experience, you’ll deliver empathetic, detail‑oriented service. The role is fixed-term for 6 months at 37.5 hours per week.

Qualifications

• NVQ Level 2 in Business and Administration or equivalent.
• Experience in a customer facing environment.
• Experience with administrative reporting.

Responsibilities

• Handle large volumes of email requests for referrals and appointments.
• Manage bookings, changes and room/consultant schedules.
• Prepare standard and adhoc reports for the department.
• Ensure data accuracy using the hospital systems.

Skills

Empathy

Attention to detail

Data entry

Customer service

Education

NVQ Level 2 in Business and Administration

Job description

Newcastle Hospital is seeking a proactive Bookings Administrator to join Nuffield Health Newcastle Hospital. You will manage high volumes of email requests from referrals to appointments, ensuring timely bookings and accurate data in our systems.

With NVQ Level 2 in Business and Administration (or equivalent) and customer‑facing experience, you’ll deliver empathetic, detail‑oriented service. The role is fixed-term for 6 months at 37.5 hours per week.