Inn Keepers Collection Room Attendant

Toby Carvery; Old Windsor; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

33% dining discount across brands

Pension

28 days holiday

High-street discounts

Free shares

Employee helpline

Job summary

Toby Carvery in the United Kingdom is seeking a Room Attendant to help create a welcoming guest experience. You will clean and present bedrooms, bathrooms and public areas to Innkeepers Lodge brand standards, ensuring high levels of cleanliness and safety throughout shifts.

No prior experience is required as full training is provided to all new team members. Flexible shifts and staff discounts across brands are included as part of the role.

Qualifications

• Passionate about delivering great service.
• Ability to maintain high cleanliness and safety standards.
• Great eye for detail and the ability to work calmly under pressure.
• No prior experience required; full training will be provided.

Responsibilities

• Greet guests warmly to ensure a welcoming atmosphere.
• Keep bedrooms, bathrooms and public areas clean to brand standards.
• Promote guest satisfaction and encourage participation in surveys.
• Follow setup and close down procedures to maintain cleanliness and safety.

Skills

Customer service

Attention to detail

Calm under pressure

Training provided

Job description

Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for delivering a great guest experience and creating a comfortable and welcoming environment, then this is the job for you.

WHAT YOU’LL DO IN THIS ROLE:

• Ensure our guests want to revisit us and recommend us to their friends and family so you’ll work with the team to ensure a warm, friendly and genuine welcome or farewell.
• Take PRIDE to ensure that each and every one of our guests is enjoying their stay by engaging them in appropriate conversation and talking to them about our guest experience survey.
• You’ll be responsible for cleaning and presenting our bedrooms, bathrooms and public areas perfectly – to the Innkeepers Lodge brand standard.
• You’ll ensure the highest standards of cleanliness and safety by following set up and close down procedures at all times.

WHAT WE LOOK FOR IN OUR ROOM ATTENDANTS:

• Passionate about great service
• Taking PRIDE in maintaining highest standards of cleanliness and safety
• Great eye for detailAbility to work calmly under pressure
• Whatever your level of experience, we'll give you all the training you need.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

• pension
• 28 days paid holiday
• high-street shopping discounts
• free shares!
• free employee helpline- to support you with whatever life throws at you

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary